AUCTRIA ACADEMY
F.A.Q.
Getting Started
Popular Pages
Auctria Dashboard
  • Getting Started
    • First Steps
      • Add A New Event
    • Plan
    • Run
    • Close
      • Email Participants With A Balance
      • Re-Open Unsold Items
    • Auctria Costs
    • Popular Pages
    • Glossary
    • Resources
  • Core Features
  • Event
    • Change Events
    • Copy Event
    • Archive Event
    • Event Details
    • Event Permissions
    • Create An Online Store
    • Set Up A Donation Only Event
    • Set Up An In-Person Event
    • Set Up An Online Event
    • Terminology
  • Event Dashboards
    • Default Dashboard
    • Income Summary
    • Item Summary
    • Your Profile
      • Access My Profile
  • Credit Cards
    • Allow Fees Per Participant
    • Credit Card How-To Guides
      • Connect Stripe Account
      • Create Online Payment Link
      • Make cc.fees Tax Deductible
      • Require ReCaptcha Validation
      • Change Test Mode
      • Connect A Mobile Card Reader
      • Check Total Credit Card Fees
      • Test & Live Modes
      • Credit Card Partial Refunds
      • Credit Card Full Refunds
      • Registered Cards
      • Registered Credit Cards
      • Remove All Registered Cards
    • Reference Materials
      • Credit Card Settings
      • Credit Card Reports
    • Payment Processors
    • Payment Processor Accounts
    • Stripe
      • Export Stripe Data
      • Stripe Readiness Review
    • Authorize.Net
      • Configuration
      • Fraud Detection
      • Card Registration
      • Card Code Required
      • AVS Mismatch
      • Authorize.Net Readiness Review
    • Processing Fees
    • Credit Card Costs
    • Readers And Swipers
      • Standalone Card Readers
  • Auctions
    • Online Auctions
      • Participants In Online Events
    • Paper Auctions
    • Live Auctions
    • Online Bidding
    • Kiosk Mode Bidding Setup
      • Slide Shows
      • Mobile Device Locking
  • Participants
    • How-To Guides
      • Open Participant Details
      • Copy Participants
      • Link Participants
      • Unlink Participants
      • Merge Participants
      • Correct Email Typos
      • Turn Off Participant Numbers
      • Duplicate Participant
    • Reference Materials
      • Participant Details
      • Add New Participant
      • Participant Numbering
      • Participant Maintenance
        • Duplicate Emails
        • Duplicate Names
        • Link Participants
        • Multiple Tickets
      • Registration/Checkout
      • Statements
        • Email Statements
        • Printed Statements
        • Text Statements
      • Choose Participants Filters
    • Catering
  • Communication
    • Email
      • Custom Emails
      • Editing Emails
        • Email Element Visibility
        • Email Safe Fonts
      • Email Manager
      • System Emails
        • System Emails Summary
        • System Email Options
    • Email How To Guides
      • Email Ticket Holders
      • Use Conditional Content
      • Send Custom Emails
      • Add Table References
      • Customize Email Footer
      • Customize Email Header
      • Email Edits For Online Auctions
      • Email Text Link
    • Text Messages
      • Text Settings
      • Text Options
      • Advanced Texting Profile
    • Texting How To Guides
      • Participants & Phone Numbers
      • Send Custom Text
      • Set Up Advanced Texting
      • Text-To-Give
      • Transfer Text Number
    • System Notifications
    • Transactional vs Marketing Emails
    • Mobile Notifications
    • Standard And Advanced Texting
    • Ticket Sales Communication
    • Reference Materials
      • A2P 10DLC
      • Add Block
  • Items
    • Add New Items
      • Copy Items
      • Duplicate Items
      • Delete Item
      • Export Items
      • Batch Image Upload
      • Define A Gift Certificate
      • Add A Scheduled Event Item
      • Open Multiple Quantity Items
    • Item Details
      • Open Item Details
      • Edit Item Details
      • Open Item Bidding
      • Summary
        • For Sale Items Detailed
        • Live Bidding Type
        • Online Bidding Type
        • Paper Bidding Type
        • Partial Items Detailed
        • Raffle Prize Items Detailed
        • Donation Items Detailed
      • Images and Links
      • Contents
      • Activity
      • History
    • Item Types
      • Paper Bidding Type
      • Live Bidding Type
      • Online Bidding Type
      • Partial Items
      • For Sale Items
      • Donation Items
      • Raffle Prize Items
      • Buy It Now Only Items
    • Item Maintenance
      • Hide Items
      • Multiple Winners
        • Winning Multiples
      • Change Donation Item
      • Track Paddle Raise Donations
    • Item Numbering
      • Bulk Renumbering
      • Drag And Drop Ordering
      • Live Auction Ordering
      • Random Shuffle
      • Bulk Renumbering
      • Set Next Item Number
    • Basket And Packages
      • Build Baskets
      • Set Basket Descriptions
      • Basket Value
      • Combine For Sale Items
      • Combine Partial Lot Items
    • Reference Materials
      • Choose Items Filters
      • Choose Items Sort
      • Open/Close Bidding
      • Pricing Policy
      • Shipping
      • Sales Tax
        • Sales Tax Mode
  • Financials
    • Expenses
      • Add A New Expense
      • Edit Expenses
      • Add Expense Category
      • Add Category to Expense
    • Consignments
    • Reference Materials
  • Raffles
    • Creating Raffles
    • Running Raffles
    • How-To Guides
  • Tickets
    • Ticket Management
      • Add Or Edit Tickets
        • Add Early Bird Tickets
        • Add Multi-Day Tickets
      • Changing Tickets
      • Activate/Deactivate Tickets
      • Transfer Tickets
      • Repair/Reissue Tickets
      • Tables And Seating
        • Assign Seating
      • Meal Choices
      • E-Tickets
        • Preview E-Ticket
        • Ticket Styling
      • Ticket Claim
      • Ticket Statements
      • Ticket Details
      • Ticket Settings
    • Ticket Sales
      • Sell Tickets
      • Sell Free/Discount Tickets
      • Stop Selling Tickets
      • Managing Ticket Sales
      • Refund Tickets
    • How-To Guides
  • Sponsorships
    • Add & Sell Sponsorships
    • Displaying Sponsors
  • Reports
    • Report Configuration
      • Change Report Views
      • Selecting By Tags
      • Drop-Down Selectors
      • Choosing Columns
    • Bulk Editing/Mass Changes
      • Bulk Editing
      • Delete Multiple Records
      • Bulk Edit Tags
      • Change Sales Tax Categories
    • Reference Materials
      • Item Reports
      • Donor Reports
      • Participant Reports
      • Ticket And Sponsorships Reports
      • Financial Reports
      • Other Reports
      • Raffles Reports
  • Actions
  • Check-In
    • Check-In By Organizer
    • Check-In Settings
    • Self Check-In Request
    • Participant Access
  • Checkout
    • Checkout By Organizer
    • Batch Checkout
    • How-To Guides
      • Checkout And Payments
      • Delete Purchase With Payment
      • Add Shipping Costs Manually
      • Negative Payment Refund
      • Splitting Bids
      • Transfer Payments
    • Checkout Payment Options
    • Online Purchase Behavior
    • Record Payment
    • Transfer Payment
    • Delete Non-CC Payment
    • Handling Payments
    • Issuing Refunds
  • Bidding Dashboard
    • How-To Guides
      • Promote Or Demote Bids
      • Edit Bids
      • Remove In-Progress Bid
      • Remove Maximum Bid
    • Editing Transactions
    • Live Auction
    • Online Auction
    • Paper Auction
  • Donations Dashboard
    • Dessert Dash
    • Paddle Raise
    • Record Donation
  • Sales Dashboard
    • Add For Sale Item
    • Add New Sponsorship
    • Add New Ticket
  • Event Website
  • Online Experience
    • Event Website
      • Online Bidding
      • Buying Single Tickets
      • Buying Multiple Tickets
    • Participant Check In
    • My Account
      • Update Ticket Details
    • Placing Bids
      • Bid Extension For Bidders
      • Kiosk Mode Bidding
      • Multiple Winners
      • Text Bidding
    • Mobile Bidding
      • Bidder Mobile App
      • How Bidders Sign In
      • Sign Into A Different Event
    • Text Commands
    • Change Maximum Bid
    • Max Bidding Examples
    • Max Bidding Rules
    • Maximum Bidding
  • Website
    • How-To Guides
      • Create New Event Website
      • Set The Website Address
      • Configure Menu Entries
      • Fix Page Content
      • Get QR Code
      • Copy Website With Import/Export
      • Track Visitors
      • YouTube Live Chat
    • Customization How-Tos
      • Set Home Page
      • Website Page Layout
      • Hide Website Pages
      • Edit Columns
      • Add New Page
      • Add New Row
      • Add Section
      • Add A Donation Page
      • Add A Sponsor Page
      • Create Coming Soon Page
      • Save The Date Page
    • Element How-Tos
      • Move Elements
      • Configure Item Catalog Style
      • Change Catalog Button Colors
      • Configure Items Displayed
      • Item Catalog Custom Cards
      • Display Donation Items
      • Add Button
      • Embed Audio Files
      • Clickable Images
      • Modify Bidder Registration Form
      • Customize Shopping Cart
      • Add Cash Donations
      • Track Bidder Donations
      • Add A Pop-Up Video
      • Custom Live Streaming
    • Reference Materials
      • Website Dashboard
      • Header Links
      • Add Behavior
      • Add Style
        • Background
        • Fonts
        • Height
        • Margin And Padding
        • Text Align
        • Border
        • Thermometer
        • Custom Style
      • Choose File
      • Choose Image
      • Color Picker
      • Import Website
      • Export Website
  • Videos
  • Editor
    • Opening The Editor
    • Website Locked
    • Website Editor Sidebar
    • Website Editor Mode Effects
    • Manage Website Pages
      • System Pages
      • Special Pages
    • Current Page Settings
    • Theme Settings
      • Theme
      • Add Theme Color
      • Add Custom Variable
      • Add Font
    • Site Settings
    • Page Properties
      • Edit Current Section
      • Current Row
    • Preview Website Pages
    • Common Element Actions
    • Website Element Visibility
      • Date And Time View
  • Content
    • Row Content
      • Donation Element
      • Donor Catalog
      • Footer
      • Header
      • HTML-Row
      • Item Catalog
      • Item Details
      • Leaderboard
      • Donate An Item
      • Sponsors Catalog
      • Sponsors Row
    • Column Content
      • Button
      • Callout
      • Content Cards
      • Countdown
      • Divider
      • Document Preview
      • Embedded Content
      • Heading
      • Hero Element
      • HTML
      • Image
      • Image Carousel
      • Item Image Carousel
      • Map
      • Parallax Image
      • Profile Bar
      • Profile Cards
      • Progress Tracker
      • Quote
      • Share Event
      • Text Element
      • Video
    • Headers And Footers
  • Templates
  • Advanced Styling
    • Styling By Target
    • Styling by Code
  • Mobile Apps
  • Auctria Mobile Apps
  • Auctria Admin App
    • Admin App Bids & Donations
    • Admin App Check-In
    • Admin App Checkout
    • Admin App Sales
    • Charging A Credit Card
    • Mobile Card Readers
    • Pairing A Phone
    • Registering Credit Cards
    • Scan QR Codes
  • More Features
  • Settings
  • Online Settings
    • How-To Guides
      • Online Pay Later
      • Reopen Online Bidding
      • Set Limited Ticket Times
      • Pause An Online Event
      • Set Up Online Pre-Bidding
  • Organizations
    • How-To Guides
      • Create Test Event
      • How To Replace A User
      • Change Contact Email
      • Adding Users
      • Edit Users
      • New Organization By Participant
      • Removing Users
    • Reference Materials
      • User Accounts
      • Auctria License
      • Auctria Balance
      • Tag Maintenance
      • Filters
    • Standalone Card Readers
    • Upgrade License
    • User Permissions
  • Categories
    • Item Categories
      • Add New Category
      • Grouping Items By Category
    • Expense Categories
    • Sales Tax Categories
    • Consignment Categories
      • Add Consignment Categories
    • Edit Categories
    • Ordering Categories
  • Item Donors
    • Add In-Kind Donation
    • Add Item Donor
    • Item Donors Dashboard
      • Item Donor Details
      • Donor Receipts
      • Donor Maintenance
    • Solicited Items
    • Solicited Items Settings
  • Printing
    • How-To Guides
      • Pre-Populate Bid Sheet Values
      • Print Quantity On Bid Sheets
      • Defining Bid Sheet Columns
      • Customize Bid Sheets
      • Generate Thank You Letters
      • Fix Blank Pages
      • Word Documents
      • Print Participant Paddles
      • Print Bid Sheets 2 Up
      • Print Catalog Booklet
      • List Terms and Conditions
    • Reference Materials
      • Bid Sheets
      • Event Catalog
      • Display Pages
      • Gift Certificates
      • Live Reporting Sheet
      • Stationery
    • Attach Stationery
    • Baskets & Forms
    • Bid Sheets Examples
    • Create Stationery
    • Word Templates
    • Labels
      • Item Labels
      • Donor Mailing Labels
    • Upload Stationery
  • Images
    • Adding And Modifying Images
      • Select a Default Image
      • Edit Images
      • Delete Images
    • Dimensions And Sizes
  • Shipping Examples
  • Advanced
  • Advanced Features
    • Advanced Tagging
      • Using Advanced Tagging
    • Adding Custom CSS
      • Site Custom CSS
      • Current Element Custom CSS
        • Checkout Form Stylings
        • Item Catalog Stylings
        • Item Details Stylings
        • Sponsor Catalog Stylings
        • Video Element Stylings
    • Advanced Mode
    • Custom Website Variables
    • Advanced How To Guides
      • Convert To Online Only
    • Item Catalog Template
    • Live Streaming Services
    • Schema Reference
      • Auction
      • Bidder
      • Bid History
      • Credit Card Charge
      • Donation
      • Donor
      • Entity Image
      • Expense
      • Item
      • Item Category
      • Item Donors
      • Organization
      • Payment
      • ProxyBid
      • Raffle
      • RaffleTicket
      • Solicited Item
      • Ticket
  • Import/Export
    • Map Fields for Import
    • LGL Export

How To Connect A Stripe Account

< Next: >

You can connect an existing standard Stripe account to Auctria or you can create a new Stripe account to use with Auctria as part of this process.

From the main Dashboard click on the Financials link in the sidebar or click on the Credit card connection status block (bottom-middle block) to open the Credit Cards dashboard.

img

An example from a demonstration event.

On the Financials dashboard, click on the Credit Cards entry on the left sidebar. This will open the Credit Cards Dashboard where you will be working for this action.

img

An example from a demonstration event.

Your User Account must have administrator level privileges to Connect A Stripe Account. See User Permissions for more details on this.

To continue with the process, click on the Open or connect Stripe account button in the Payment Processor section. This will open the Stripe.com Connection dashboard.

img

An example from a demonstration event.

img

Please read through the terms and click the I agree to the above terms for integrating with Stripe.com. checkbox.

Then continue by clicking on the blue Connect Stripe account button under the Actions sidebar menu.

This will bring you to a Stripe.com connection page.

Creating a credit card processing account can be completed with any "personal" email address (@gmail.com, @live.com, @me.com, @yahoo.com, @aol.com, etc.). In practice, we strongly recommend using an email address directly relevant to your organization. See  Payment Processor Accounts for more information.

You will be prompted to provide this email address in the box of the Stripe.com connect page. If you want to connect an existing Stripe account, simply enter that email address in the provided box. To connect with a new Stripe account, you can enter the email address you would like to use for your new Stripe account and complete the subsequent form to create your new Stripe account.

Auctria Pro-Tip from Launch Services!

If you do have an existing Stripe.com account, you can still create a secondary account just for the fundraisers being offered on Auctria.

This may provide for an easier division of funds to help better manage the fundraiser income. Remember to make certain you are signed out of your existing Stripe.com account before proceeding.

If you were not signed into your Stripe.com account (from above), after you sign into Stripe.com you may need to return to Auctria and re-start the process of connecting to Stripe. To do this, simply start back at the top of this page and go through the same steps in the same browser tab as you signed into Stripe with.

Clicking the Connect my Stripe account button will complete the linking process and return you to Auctria and our Stripe.com connection page. This information populated here will verify Auctria is connected to Stripe.com.

img

To connect in Test mode only, click the Force test only mode. Authorize for test credentials only box in addition to the "Terms" box (see Continue To Stripe.com above).

img

If you have a test only Stripe account (i.e.: one that isn't set up for live transactions), you must use "Force test only mode".

You can quickly set up a Stripe account like this if you want to test out credit card processing without providing Stripe with any actual details about the Organization, however, you will need to go through this connection process again to enable "Live" transactions.

If you have a "normal" Stripe account, you can still use test mode and there is no need to use the "Force test only mode" option here. See Test & Live Modes for more details on this.

If you selected "Force test only mode", a popup Stripe Integration window will appear reminding you that you cannot process live transactions.

img

Click the OK button to continue.

You will be redirected to the Stripe.com connection page.

If you are using test mode and do not wish to provide all of your account information at this time you can click Skip this account form at the top of the window.

img

Once logged-in and connected to Stripe.com you will be redirected back to Auctria and have a message displaying you are currently in Test mode only on the Stripe.com connection page.

img

On Stripe.com you can see the status of your connection to Auctria by clicking through to your Stripe.com Dashboard. Make sure you are viewing the correct Stripe.com "account" then click on the Settings icon in the header.

Clicking the Settings option will open the settings page for the specific Stripe.com account you are viewing. Look under TEAM AND SECURITY for the Authorized applications link.

Clicking on the the Authorized applications link will display the current applications connected to the specific Stripe.com account.

You will see Auctria listed for the account you have connected to.

Stripe account: Settings > Authorized applications

A Stripe account "Team member" can remove the Organization's access from within Stripe by clicking its Revoke access button.

If you no longer want to use Stripe. com with Auctria, or you need to change the authorization for Stripe.com (for example, from "Test mode only" to "Live" mode) you can Unlink Your Account.

Go to Stripe.com connection on the Credit Cards dashboard and click on the red Unlink Your Account link under the Actions sidebar.

img

Clicking on the link will pop-up a Remove connection to Stripe? window.

img

Click Continue, as needed, or "Cancel" if you changed your mind.

Learn about related topics:
  • Stripe
    Auctria integration with Stripe as a payment processor.
  • Payment Processors
    Auctria integrated payment processor comparison.
  • Introduction To Credit Cards
    Learn how integrated credit card processing works in Auctria.
  • How To Change Stripe Test Mode Only
    How to change the connection type you are using with Stripe to Test Mode Only.
< Next: >

Last reviewed: May 2024
guide.auctria.com/redirect?id=HowToConnectStripe
HowToConnectStripe
/credit_cards/credit_cards_how_to/connect_stripe_account/
credit_cards
credit_cards_how_to
connect_stripe_account
How To Connect A Stripe Account
Learn how to quickly and easily connect a Stripe account to your Auctria organization.
Credit Card How-To Guides
Create Online Payment Link