AUCTRIA ACADEMY
F.A.Q.
Getting Started
Popular Pages
Auctria Dashboard
  • Getting Started
    • First Steps
    • Plan
      πŸͺ„ Step 1: Add Your Items
      πŸ’š Step 2: Manage Donors & Donations
      🌐 Step 3: Build Your Event Website
      🎟️ Step 4: Set Up Tickets & Guest Management
      🀝 Step 5: Add Sponsors
      🎟️ Step 6: Set Up Raffles (Optional)
      βœ‰οΈ Step 7: Review & Edit System Emails
      πŸ’¬ Step 8: Text Messaging (Emerald & Diamond Plans Only)
      βœ… Final Check
    • Run
    • Close
      • Email Participants With A Balance
      • Re-Open Unsold Items
    • Auctria Costs
    • Popular Pages
    • Glossary
    • Resources
  • Core Features
  • Event
    • Add A New Event
    • Change Events
    • Copy Event
    • Archive Event
    • Event Details
    • Event Permissions
    • Create An Online Store
    • Set Up A Donation Only Event
    • Set Up An In-Person Event
    • Set Up An Online Event
    • Terminology
  • Event Dashboards
    • Default Dashboard
    • Income Summary
    • Item Summary
    • Your Profile
      • Access My Profile
  • Credit Cards
    • Allow Fees Per Participant
    • Credit Card How-To Guides
      • Connect Stripe Account
      • Create Online Payment Link
      • Make cc.fees Tax Deductible
      • Require ReCaptcha Validation
      • Change Test Mode
      • Connect A Mobile Card Reader
      • Check Total Credit Card Fees
      • Test & Live Modes
      • Credit Card Partial Refunds
      • Credit Card Full Refunds
      • Registered Cards
      • Registered Credit Cards
      • Remove All Registered Cards
    • Reference Materials
      • Credit Card Settings
      • Credit Card Reports
    • Payment Processors
    • Payment Processor Accounts
    • Stripe
      • Export Stripe Data
      • Stripe Readiness Review
    • Authorize.Net
      • Configuration
      • Fraud Detection
      • Card Registration
      • Card Code Required
      • AVS Mismatch
      • Authorize.Net Readiness Review
    • Processing Fees
    • Credit Card Costs
    • Readers And Swipers
      • Standalone Card Readers
  • Auctions
    • Online Auctions
      • Participants In Online Events
    • Paper Auctions
    • Live Auctions
    • Online Bidding
    • Kiosk Mode Bidding Setup
      • Slide Shows
      • Mobile Device Locking
  • Participants
    • How-To Guides
      • Open Participant Details
      • Copy Participants
      • Link Participants
      • Unlink Participants
      • Merge Participants
      • Correct Email Typos
      • Turn Off Participant Numbers
      • Duplicate Participant
    • Reference Materials
      • Participant Details
      • Add New Participant
      • Participant Numbering
      • Participant Maintenance
        • Duplicate Emails
        • Duplicate Names
        • Link Participants
        • Multiple Tickets
      • Registration/Checkout
      • Statements
        • Email Statements
        • Printed Statements
        • Text Statements
      • Choose Participants Filters
    • Catering
  • Communication
    • Email
      • Custom Emails
      • Editing Emails
        • Email Element Visibility
        • Email Safe Fonts
      • Email Manager
      • System Emails
        • System Emails Summary
        • System Email Options
    • Email How To Guides
      • Email Ticket Holders
      • Use Conditional Content
      • Send Custom Emails
      • Add Table References
      • Customize Email Footer
      • Customize Email Header
      • Email Edits For Online Auctions
      • Email Text Link
    • Text Messages
      • Text Settings
      • Text Options
      • Advanced Texting Profile
    • Texting How To Guides
      • Participants & Phone Numbers
      • Send Custom Text
      • Set Up Advanced Texting
      • Text-To-Give
      • Transfer Text Number
    • System Notifications
    • Transactional vs Marketing Emails
    • Mobile Notifications
    • Standard And Advanced Texting
    • Ticket Sales Communication
    • Reference Materials
      • A2P 10DLC
      • Add Block
  • Items
    • Add New Items
      • Copy Items
      • Duplicate Items
      • Delete Item
      • Export Items
      • Batch Image Upload
      • Define A Gift Certificate
      • Add A Scheduled Event Item
      • Open Multiple Quantity Items
    • Item Details
      • Open Item Details
      • Edit Item Details
      • Open Item Bidding
      • Summary
        • Donation Items Detailed
        • For Sale Items Detailed
        • Live Bidding Type
        • Online Bidding Type
        • Paper Bidding Type
        • Partial Items Detailed
        • Raffle Prize Items Detailed
      • Images and Links
      • Contents
      • Activity
      • History
    • Item Types
      • Paper Bidding Type
      • Live Bidding Type
      • Online Bidding Type
      • Partial Items
      • For Sale Items
      • Donation Items
      • Raffle Prize Items
      • Buy It Now Only Items
    • Item Maintenance
      • Hide Items
      • Multiple Winners
        • Winning Multiples
      • Change Donation Item
      • Track Paddle Raise Donations
    • Item Numbering
      • Bulk Renumbering
      • Drag And Drop Ordering
      • Live Auction Ordering
      • Random Shuffle
      • Bulk Renumbering
      • Set Next Item Number
    • Basket And Packages
      • Build Baskets
      • Set Basket Descriptions
      • Basket Value
      • Combine For Sale Items
      • Combine Partial Lot Items
    • Reference Materials
      • Choose Items Filters
      • Choose Items Sort
      • Open/Close Bidding
      • Pricing Policy
      • Shipping
      • Sales Tax
        • Sales Tax Mode
  • Financials
    • Expenses
      • Add A New Expense
      • Edit Expenses
      • Add Expense Category
      • Add Category to Expense
    • Consignments
    • Reference Materials
  • Raffles
    • Creating Raffles
    • Running Raffles
    • How-To Guides
  • Tickets
    • Ticket Management
      • Add Or Edit Tickets
        • Add Early Bird Tickets
        • Add Multi-Day Tickets
      • Changing Tickets
      • Activate/Deactivate Tickets
      • Transfer Tickets
      • Repair/Reissue Tickets
      • Tables And Seating
        • Assign Seating
      • Meal Choices
      • E-Tickets
        • Preview E-Ticket
        • Ticket Styling
      • Ticket Claim
      • Ticket Statements
      • Ticket Details
      • Ticket Settings
    • Ticket Sales
      • Sell Tickets
      • Sell Free/Discount Tickets
      • Stop Selling Tickets
      • Managing Ticket Sales
      • Refund Tickets
    • How-To Guides
  • Sponsorships
    • Add & Sell Sponsorships
    • Displaying Sponsors
  • Reports
    • Report Configuration
      • Change Report Views
      • Selecting By Tags
      • Drop-Down Selectors
      • Choosing Columns
    • Bulk Editing/Mass Changes
      • Bulk Editing
      • Delete Multiple Records
      • Bulk Edit Tags
      • Change Sales Tax Categories
    • Reference Materials
      • Item Reports
      • Donor Reports
      • Participant Reports
      • Ticket And Sponsorships Reports
      • Financial Reports
      • Other Reports
      • Raffles Reports
  • Actions
  • Check-In
    • Check-In By Organizer
    • Check-In Settings
    • Self Check-In Request
    • Participant Access
  • Checkout
    • Checkout By Organizer
    • Batch Checkout
    • How-To Guides
      • Checkout And Payments
      • Delete Purchase With Payment
      • Add Shipping Costs Manually
      • Negative Payment Refund
      • Splitting Bids
      • Transfer Payments
    • Checkout Payment Options
    • Online Purchase Behavior
    • Record Payment
    • Transfer Payment
    • Delete Non-CC Payment
    • Handling Payments
    • Issuing Refunds
  • Bidding Dashboard
    • How-To Guides
      • Promote Or Demote Bids
      • Edit Bids
      • Remove In-Progress Bid
      • Remove Maximum Bid
    • Editing Transactions
    • Live Auction
    • Online Auction
    • Paper Auction
  • Donations Dashboard
    • Dessert Dash
    • Paddle Raise
    • Record Donation
  • Sales Dashboard
    • Add For Sale Item
    • Add New Sponsorship
    • Add New Ticket
  • Event Website
  • Online Experience
    • Event Website
      • Online Bidding
      • Buying Single Tickets
      • Buying Multiple Tickets
    • Participant Check In
    • My Account
      • Update Ticket Details
    • Placing Bids
      • Bid Extension For Bidders
      • Kiosk Mode Bidding
      • Multiple Winners
      • Text Bidding
    • Mobile Bidding
      • Bidder Mobile App
      • How Bidders Sign In
      • Sign Into A Different Event
    • Text Commands
    • Change Maximum Bid
    • Max Bidding Examples
    • Max Bidding Rules
    • Maximum Bidding
  • Website
    • How-To Guides
      • Create New Event Website
      • Set The Website Address
      • Configure Menu Entries
      • Fix Page Content
      • Get QR Code
      • Copy Website With Import/Export
      • Track Visitors
    • Customization How-Tos
      • Set Home Page
      • Website Page Layout
      • Hide Website Pages
      • Edit Columns
      • Add New Page
      • Add New Row
      • Add Section
      • Add A Donation Page
      • Add A Sponsor Page
      • Create Coming Soon Page
      • Save The Date Page
    • Element How-Tos
      • Move Elements
      • Configure Item Catalog Style
      • Change Catalog Button Colors
      • Configure Items Displayed
      • Item Catalog Custom Cards
      • Display Donation Items
      • Add Button
      • Clickable Images
      • Modify Bidder Registration Form
      • Customize Shopping Cart
      • Add Cash Donations
      • Track Bidder Donations
      • Add A Pop-Up Video
    • Reference Materials
      • Website Dashboard
      • Header Links
      • Add Behavior
      • Add Style
        • Background
        • Fonts
        • Height
        • Margin And Padding
        • Text Align
        • Border
        • Thermometer
        • Custom Style
      • Choose File
      • Choose Image
      • Color Picker
      • Import Website
      • Export Website
  • Videos
  • Editor
    • Opening The Editor
    • Website Locked
    • Website Editor Sidebar
    • Website Editor Mode Effects
    • Manage Website Pages
      • System Pages
      • Special Pages
    • Current Page Settings
    • Theme Settings
      • Theme
      • Add Theme Color
      • Add Custom Variable
      • Add Font
    • Site Settings
    • Page Properties
      • Edit Current Section
      • Current Row
    • Preview Website Pages
    • Common Element Actions
    • Website Element Visibility
      • Date And Time View
  • Content
    • Row Content
      • Donation Element
      • Donor Catalog
      • Footer
      • Header
      • Item Catalog
      • Item Details
      • Leaderboard
      • Donate An Item
      • Sponsors Catalog
      • Sponsors Row
    • Column Content
      • Button
      • Callout
      • Content Cards
      • Countdown
      • Divider
      • Document Preview
      • Heading
      • Hero Element
      • Image
      • Image Carousel
      • Item Image Carousel
      • Map
      • Parallax Image
      • Profile Bar
      • Profile Cards
      • Progress Tracker
      • Quote
      • Share Event
      • Text Element
      • Video
    • Headers And Footers
  • Templates
  • Advanced Styling
    • Styling By Target
    • Styling by Code
  • Mobile Apps
  • Auctria Mobile Apps
  • Auctria Admin App
    • Admin App Bids & Donations
    • Admin App Check-In
    • Admin App Checkout
    • Admin App Sales
    • Charging A Credit Card
    • Mobile Card Readers
    • Pairing A Phone
    • Registering Credit Cards
    • Scan QR Codes
  • More Features
  • Settings
  • Online Settings
    • How-To Guides
      • Online Pay Later
      • Reopen Online Bidding
      • Set Limited Ticket Times
      • Pause An Online Event
      • Set Up Online Pre-Bidding
  • Organizations
    • How-To Guides
      • Create Test Event
      • How To Replace A User
      • Change Contact Email
      • Adding Users
      • Edit Users
      • New Organization By Participant
      • Removing Users
    • Reference Materials
      • User Accounts
      • Auctria License
      • Auctria Balance
      • Tag Maintenance
      • Filters
    • Standalone Card Readers
    • Upgrade License
    • User Permissions
  • Categories
    • Item Categories
      • Add New Category
      • Grouping Items By Category
    • Expense Categories
    • Sales Tax Categories
    • Consignment Categories
      • Add Consignment Categories
    • Edit Categories
    • Ordering Categories
  • Item Donors
    • Add In-Kind Donation
    • Add Item Donor
    • Item Donors Dashboard
      • Item Donor Details
      • Donor Receipts
      • Donor Maintenance
    • Solicited Items
    • Solicited Items Settings
  • Printing
    • How-To Guides
      • Pre-Populate Bid Sheet Values
      • Print Quantity On Bid Sheets
      • Defining Bid Sheet Columns
      • Customize Bid Sheets
      • Generate Thank You Letters
      • Fix Blank Pages
      • Word Documents
      • Print Participant Paddles
      • Print Bid Sheets 2 Up
      • Print Catalog Booklet
      • List Terms and Conditions
    • Reference Materials
      • Bid Sheets
      • Event Catalog
      • Display Pages
      • Gift Certificates
      • Live Reporting Sheet
      • Stationery
    • Attach Stationery
    • Baskets & Forms
    • Bid Sheets Examples
    • Create Stationery
    • Word Templates
    • Labels
      • Item Labels
      • Donor Mailing Labels
    • Upload Stationery
  • Images
    • Adding And Modifying Images
      • Select a Default Image
      • Edit Images
      • Delete Images
    • Dimensions And Sizes
  • Shipping Examples
  • Advanced
  • Advanced Features
    • Advanced Tagging
      • Using Advanced Tagging
    • Adding Custom CSS
      • Site Custom CSS
      • Current Element Custom CSS
        • Checkout Form Stylings
        • Item Catalog Stylings
        • Item Details Stylings
        • Sponsor Catalog Stylings
        • Video Element Stylings
    • Advanced Mode
    • Custom Website Variables
    • Advanced How To Guides
      • Convert To Online Only
    • Item Catalog Template
    • Schema Reference
      • Auction
      • Bidder
      • Bid History
      • Credit Card Charge
      • Donation
      • Donor
      • Entity Image
      • Expense
      • Item
      • Item Category
      • Item Donors
      • Organization
      • Payment
      • ProxyBid
      • Raffle
      • RaffleTicket
      • Solicited Item
      • Ticket
  • Import/Export
    • Map Fields for Import
    • LGL Export
  • Missing Title
  • User Guide
    • Getting Started
      • First Steps
      • Plan
        πŸͺ„ Step 1: Add Your Items
        πŸ’š Step 2: Manage Donors & Donations
        🌐 Step 3: Build Your Event Website
        🎟️ Step 4: Set Up Tickets & Guest Management
        🀝 Step 5: Add Sponsors
        🎟️ Step 6: Set Up Raffles (Optional)
        βœ‰οΈ Step 7: Review & Edit System Emails
        πŸ’¬ Step 8: Text Messaging (Emerald & Diamond Plans Only)
        βœ… Final Check
      • Run
      • Close
        • Email Participants With A Balance
        • Re-Open Unsold Items
      • Auctria Costs
      • Popular Pages
      • Glossary
      • Resources
    • Core Features
    • Event
      • Add A New Event
      • Change Events
      • Copy Event
      • Archive Event
      • Event Details
      • Event Permissions
      • Create An Online Store
      • Set Up A Donation Only Event
      • Set Up An In-Person Event
      • Set Up An Online Event
      • Terminology
    • Event Dashboards
      • Default Dashboard
      • Income Summary
      • Item Summary
      • Your Profile
        • Access My Profile
    • Credit Cards
      • Allow Fees Per Participant
      • Credit Card How-To Guides
        • Connect Stripe Account
        • Create Online Payment Link
        • Make cc.fees Tax Deductible
        • Require ReCaptcha Validation
        • Change Test Mode
        • Connect A Mobile Card Reader
        • Check Total Credit Card Fees
        • Test & Live Modes
        • Credit Card Partial Refunds
        • Credit Card Full Refunds
        • Registered Cards
        • Registered Credit Cards
        • Remove All Registered Cards
      • Reference Materials
        • Credit Card Settings
        • Credit Card Reports
      • Payment Processors
      • Payment Processor Accounts
      • Stripe
        • Export Stripe Data
        • Stripe Readiness Review
      • Authorize.Net
        • Configuration
        • Fraud Detection
        • Card Registration
        • Card Code Required
        • AVS Mismatch
        • Authorize.Net Readiness Review
      • Processing Fees
      • Credit Card Costs
      • Readers And Swipers
        • Standalone Card Readers
    • Auctions
      • Online Auctions
        • Participants In Online Events
      • Paper Auctions
      • Live Auctions
      • Online Bidding
      • Kiosk Mode Bidding Setup
        • Slide Shows
        • Mobile Device Locking
    • Participants
      • How-To Guides
        • Open Participant Details
        • Copy Participants
        • Link Participants
        • Unlink Participants
        • Merge Participants
        • Correct Email Typos
        • Turn Off Participant Numbers
        • Duplicate Participant
      • Reference Materials
        • Participant Details
        • Add New Participant
        • Participant Numbering
        • Participant Maintenance
          • Duplicate Emails
          • Duplicate Names
          • Link Participants
          • Multiple Tickets
        • Registration/Checkout
        • Statements
          • Email Statements
          • Printed Statements
          • Text Statements
        • Choose Participants Filters
      • Catering
    • Communication
      • Email
        • Custom Emails
        • Editing Emails
          • Email Element Visibility
          • Email Safe Fonts
        • Email Manager
        • System Emails
          • System Emails Summary
          • System Email Options
      • Email How To Guides
        • Email Ticket Holders
        • Use Conditional Content
        • Send Custom Emails
        • Add Table References
        • Customize Email Footer
        • Customize Email Header
        • Email Edits For Online Auctions
        • Email Text Link
      • Text Messages
        • Text Settings
        • Text Options
        • Advanced Texting Profile
      • Texting How To Guides
        • Participants & Phone Numbers
        • Send Custom Text
        • Set Up Advanced Texting
        • Text-To-Give
        • Transfer Text Number
      • System Notifications
      • Transactional vs Marketing Emails
      • Mobile Notifications
      • Standard And Advanced Texting
      • Ticket Sales Communication
      • Reference Materials
        • A2P 10DLC
        • Add Block
    • Items
      • Add New Items
        • Copy Items
        • Duplicate Items
        • Delete Item
        • Export Items
        • Batch Image Upload
        • Define A Gift Certificate
        • Add A Scheduled Event Item
        • Open Multiple Quantity Items
      • Item Details
        • Open Item Details
        • Edit Item Details
        • Open Item Bidding
        • Summary
          • Donation Items Detailed
          • For Sale Items Detailed
          • Live Bidding Type
          • Online Bidding Type
          • Paper Bidding Type
          • Partial Items Detailed
          • Raffle Prize Items Detailed
        • Images and Links
        • Contents
        • Activity
        • History
      • Item Types
        • Paper Bidding Type
        • Live Bidding Type
        • Online Bidding Type
        • Partial Items
        • For Sale Items
        • Donation Items
        • Raffle Prize Items
        • Buy It Now Only Items
      • Item Maintenance
        • Hide Items
        • Multiple Winners
          • Winning Multiples
        • Change Donation Item
        • Track Paddle Raise Donations
      • Item Numbering
        • Bulk Renumbering
        • Drag And Drop Ordering
        • Live Auction Ordering
        • Random Shuffle
        • Bulk Renumbering
        • Set Next Item Number
      • Basket And Packages
        • Build Baskets
        • Set Basket Descriptions
        • Basket Value
        • Combine For Sale Items
        • Combine Partial Lot Items
      • Reference Materials
        • Choose Items Filters
        • Choose Items Sort
        • Open/Close Bidding
        • Pricing Policy
        • Shipping
        • Sales Tax
          • Sales Tax Mode
    • Financials
      • Expenses
        • Add A New Expense
        • Edit Expenses
        • Add Expense Category
        • Add Category to Expense
      • Consignments
      • Reference Materials
    • Raffles
      • Creating Raffles
      • Running Raffles
      • How-To Guides
    • Tickets
      • Ticket Management
        • Add Or Edit Tickets
          • Add Early Bird Tickets
          • Add Multi-Day Tickets
        • Changing Tickets
        • Activate/Deactivate Tickets
        • Transfer Tickets
        • Repair/Reissue Tickets
        • Tables And Seating
          • Assign Seating
        • Meal Choices
        • E-Tickets
          • Preview E-Ticket
          • Ticket Styling
        • Ticket Claim
        • Ticket Statements
        • Ticket Details
        • Ticket Settings
      • Ticket Sales
        • Sell Tickets
        • Sell Free/Discount Tickets
        • Stop Selling Tickets
        • Managing Ticket Sales
        • Refund Tickets
      • How-To Guides
    • Sponsorships
      • Add & Sell Sponsorships
      • Displaying Sponsors
    • Reports
      • Report Configuration
        • Change Report Views
        • Selecting By Tags
        • Drop-Down Selectors
        • Choosing Columns
      • Bulk Editing/Mass Changes
        • Bulk Editing
        • Delete Multiple Records
        • Bulk Edit Tags
        • Change Sales Tax Categories
      • Reference Materials
        • Item Reports
        • Donor Reports
        • Participant Reports
        • Ticket And Sponsorships Reports
        • Financial Reports
        • Other Reports
        • Raffles Reports
    • Actions
    • Check-In
      • Check-In By Organizer
      • Check-In Settings
      • Self Check-In Request
      • Participant Access
    • Checkout
      • Checkout By Organizer
      • Batch Checkout
      • How-To Guides
        • Checkout And Payments
        • Delete Purchase With Payment
        • Add Shipping Costs Manually
        • Negative Payment Refund
        • Splitting Bids
        • Transfer Payments
      • Checkout Payment Options
      • Online Purchase Behavior
      • Record Payment
      • Transfer Payment
      • Delete Non-CC Payment
      • Handling Payments
      • Issuing Refunds
    • Bidding Dashboard
      • How-To Guides
        • Promote Or Demote Bids
        • Edit Bids
        • Remove In-Progress Bid
        • Remove Maximum Bid
      • Editing Transactions
      • Live Auction
      • Online Auction
      • Paper Auction
    • Donations Dashboard
      • Dessert Dash
      • Paddle Raise
      • Record Donation
    • Sales Dashboard
      • Add For Sale Item
      • Add New Sponsorship
      • Add New Ticket
    • Event Website
    • Online Experience
      • Event Website
        • Online Bidding
        • Buying Single Tickets
        • Buying Multiple Tickets
      • Participant Check In
      • My Account
        • Update Ticket Details
      • Placing Bids
        • Bid Extension For Bidders
        • Kiosk Mode Bidding
        • Multiple Winners
        • Text Bidding
      • Mobile Bidding
        • Bidder Mobile App
        • How Bidders Sign In
        • Sign Into A Different Event
      • Text Commands
      • Change Maximum Bid
      • Max Bidding Examples
      • Max Bidding Rules
      • Maximum Bidding
    • Website
      • How-To Guides
        • Create New Event Website
        • Set The Website Address
        • Configure Menu Entries
        • Fix Page Content
        • Get QR Code
        • Copy Website With Import/Export
        • Track Visitors
      • Customization How-Tos
        • Set Home Page
        • Website Page Layout
        • Hide Website Pages
        • Edit Columns
        • Add New Page
        • Add New Row
        • Add Section
        • Add A Donation Page
        • Add A Sponsor Page
        • Create Coming Soon Page
        • Save The Date Page
      • Element How-Tos
        • Move Elements
        • Configure Item Catalog Style
        • Change Catalog Button Colors
        • Configure Items Displayed
        • Item Catalog Custom Cards
        • Display Donation Items
        • Add Button
        • Clickable Images
        • Modify Bidder Registration Form
        • Customize Shopping Cart
        • Add Cash Donations
        • Track Bidder Donations
        • Add A Pop-Up Video
      • Reference Materials
        • Website Dashboard
        • Header Links
        • Add Behavior
        • Add Style
          • Background
          • Fonts
          • Height
          • Margin And Padding
          • Text Align
          • Border
          • Thermometer
          • Custom Style
        • Choose File
        • Choose Image
        • Color Picker
        • Import Website
        • Export Website
    • Videos
    • Editor
      • Opening The Editor
      • Website Locked
      • Website Editor Sidebar
      • Website Editor Mode Effects
      • Manage Website Pages
        • System Pages
        • Special Pages
      • Current Page Settings
      • Theme Settings
        • Theme
        • Add Theme Color
        • Add Custom Variable
        • Add Font
      • Site Settings
      • Page Properties
        • Edit Current Section
        • Current Row
      • Preview Website Pages
      • Common Element Actions
      • Website Element Visibility
        • Date And Time View
    • Content
      • Row Content
        • Donation Element
        • Donor Catalog
        • Footer
        • Header
        • Item Catalog
        • Item Details
        • Leaderboard
        • Donate An Item
        • Sponsors Catalog
        • Sponsors Row
      • Column Content
        • Button
        • Callout
        • Content Cards
        • Countdown
        • Divider
        • Document Preview
        • Heading
        • Hero Element
        • Image
        • Image Carousel
        • Item Image Carousel
        • Map
        • Parallax Image
        • Profile Bar
        • Profile Cards
        • Progress Tracker
        • Quote
        • Share Event
        • Text Element
        • Video
      • Headers And Footers
    • Templates
    • Advanced Styling
      • Styling By Target
      • Styling by Code
    • Mobile Apps
    • Auctria Mobile Apps
    • Auctria Admin App
      • Admin App Bids & Donations
      • Admin App Check-In
      • Admin App Checkout
      • Admin App Sales
      • Charging A Credit Card
      • Mobile Card Readers
      • Pairing A Phone
      • Registering Credit Cards
      • Scan QR Codes
    • More Features
    • Settings
    • Online Settings
      • How-To Guides
        • Online Pay Later
        • Reopen Online Bidding
        • Set Limited Ticket Times
        • Pause An Online Event
        • Set Up Online Pre-Bidding
    • Organizations
      • How-To Guides
        • Create Test Event
        • How To Replace A User
        • Change Contact Email
        • Adding Users
        • Edit Users
        • New Organization By Participant
        • Removing Users
      • Reference Materials
        • User Accounts
        • Auctria License
        • Auctria Balance
        • Tag Maintenance
        • Filters
      • Standalone Card Readers
      • Upgrade License
      • User Permissions
    • Categories
      • Item Categories
        • Add New Category
        • Grouping Items By Category
      • Expense Categories
      • Sales Tax Categories
      • Consignment Categories
        • Add Consignment Categories
      • Edit Categories
      • Ordering Categories
    • Item Donors
      • Add In-Kind Donation
      • Add Item Donor
      • Item Donors Dashboard
        • Item Donor Details
        • Donor Receipts
        • Donor Maintenance
      • Solicited Items
      • Solicited Items Settings
    • Printing
      • How-To Guides
        • Pre-Populate Bid Sheet Values
        • Print Quantity On Bid Sheets
        • Defining Bid Sheet Columns
        • Customize Bid Sheets
        • Generate Thank You Letters
        • Fix Blank Pages
        • Word Documents
        • Print Participant Paddles
        • Print Bid Sheets 2 Up
        • Print Catalog Booklet
        • List Terms and Conditions
      • Reference Materials
        • Bid Sheets
        • Event Catalog
        • Display Pages
        • Gift Certificates
        • Live Reporting Sheet
        • Stationery
      • Attach Stationery
      • Baskets & Forms
      • Bid Sheets Examples
      • Create Stationery
      • Word Templates
      • Labels
        • Item Labels
        • Donor Mailing Labels
      • Upload Stationery
    • Images
      • Adding And Modifying Images
        • Select a Default Image
        • Edit Images
        • Delete Images
      • Dimensions And Sizes
    • Shipping Examples
    • Advanced
    • Advanced Features
      • Advanced Tagging
        • Using Advanced Tagging
      • Adding Custom CSS
        • Site Custom CSS
        • Current Element Custom CSS
          • Checkout Form Stylings
          • Item Catalog Stylings
          • Item Details Stylings
          • Sponsor Catalog Stylings
          • Video Element Stylings
      • Advanced Mode
      • Custom Website Variables
      • Advanced How To Guides
        • Convert To Online Only
      • Item Catalog Template
      • Schema Reference
        • Auction
        • Bidder
        • Bid History
        • Credit Card Charge
        • Donation
        • Donor
        • Entity Image
        • Expense
        • Item
        • Item Category
        • Item Donors
        • Organization
        • Payment
        • ProxyBid
        • Raffle
        • RaffleTicket
        • Solicited Item
        • Ticket
    • Import/Export
      • Map Fields for Import
      • LGL Export
    • Missing Title
    • Missing Title
  • Missing Title
On This Page
πŸͺ„ Step 1: Add Your Items
πŸ’š Step 2: Manage Donors & Donations
🌐 Step 3: Build Your Event Website
🎟️ Step 4: Set Up Tickets & Guest Management
🀝 Step 5: Add Sponsors
🎟️ Step 6: Set Up Raffles (Optional)
βœ‰οΈ Step 7: Review & Edit System Emails
πŸ’¬ Step 8: Text Messaging (Emerald & Diamond Plans Only)
βœ… Final Check

Plan Your Event

This guide will walk you through the steps of planning your event fundraiser.


πŸͺ„ Step 1: Add Your Items

Items are the heart of your auction or fundraiser. In Auctria, you can add all kinds of items β€” from auction packages to raffle prizes and sponsorships.

Items have Item Types, and choosing the right type helps your items behave correctly in the app and on your event website.

Adding Items

You can add items directly through the Items dashboard (left sidebar).

Auctria Items Dashboard

An example from a demonstration event.

Each item can include:

  • Item Type
  • Title & description
  • Images
  • Starting bid & bidding rules
  • Buy Now price (optional)

πŸ‘‰ See Introduction To Items for more details about Items and Item Types.


πŸ’š Step 2: Manage Donors & Donations

Most events rely on generous donations from individuals and businesses. Auctria supports every stage of the donor journey.

Accept Donations Online

You can add a donation form to your event website so donors can easily submit their donations and details.

Donate an Item Form on Website

An example Item Donation form from a demonstration event website.

Manage Donor Info

All donor information is stored in Auctria, making it easy to track in-kind donations and donor history.

You can find Donor reports by visiting Reports Donor tab.

Donor Reports

The Donor tab in the Reports dashboard.

If you receive cash or check donations, you can enter them manually through the Donations Dashboard.

Donations Dashboard

An example Donations from a demonstration event.

Learn more about Item Donors and Donations:

  • Introduction to Item Donors
  • Donations Dashboard

🌐 Step 3: Build Your Event Website

Your Event Website is your event’s online home base β€” where guests can register, bid, buy tickets, donate, and browse items.

Example Auctria Event Website

An example event website from a demonstration event.

Smart Templates

Auctria’s smart templates automatically update as you add items, sponsors, and other content β€” saving you valuable editing time.

Need to update your site later? Use the Website Editor anytime to make changes. Changes are saved instantly.

πŸ‘‰ Learn more about the Event Website at Introduction to Websites.


🎟️ Step 4: Set Up Tickets & Guest Management

You can add tickets to your event through the Tickets dashboard.

Tickets Dashboard

An example of the Tickets dashboard from a demonstration event.

Tickets can be sold directly through your event website, the Auctria Dashboard, or the Auctria Admin App!

Record Ticket Sales Page

The Record Ticket Sales page from a demonstration event.

Each ticket purchase automatically registers guests to your event guest list.

Guest Management

Guests in Auctria are managed through the Participants dashboard.

Participants Dashboard

An example from a demonstration event.

How to Manually Add & Manage Guests

You can add guests directly through the dashboard by going to Participants (left sidebar) Add New Participant.

Add Participant Page

The Add Participant page from a demonstration event.

πŸ‘‰ See Introduction To Participants to learn more about Participants in Auctria.


Event Night: Guest Check-In

Use Check-In (left sidebar, Actions) to manage guests as they arrive on event night β€” confirm attendance, verify guest info, and link bidders to tickets.

Check In Page

The Check In dashboard from a demonstration event.

Learn more about Tickets and Guest Management:

  • Tickets
  • Introduction To Check-In
  • Admin App Check-In

🀝 Step 5: Add Sponsors

Click Sponsorships on the left sidebar to open the Sponsorships dashboard.

Sponsorships Dashboard

The Sponsorships dashbord from a demonstration event.

You can add Sponsorship Items, set sponsorship prices, and feature sponsor logos directly on your event website.

Sponsorship Items Displayed on the Event Website

An example of Sponsorship items displayed on the event website.

Display Sponsors

The Sponsors page is automatically generated and updated as admins add new sponsors and their logos β€” ensuring they get the visibility they deserve.

Sponsor Logos Displayed on the Event Website

An example of the Sponsors page on the event website.

Learn more about Sponsorships:

  • Introduction To Sponsorships
  • Displaying Sponsors
  • Add a Sponsorship Item
  • Sell a Sponsorship

🎟️ Step 6: Set Up Raffles (Optional)

If your event includes a raffle, Auctria helps you sell raffle tickets and manage prizes directly within the Raffles dashboard.

Raffles Dashboard

An example of the Raffles dashboard from a demonstration event.

Raffle Ticket Sales

Raffle tickets can be sold directly on your event website, alongside regular auction items and donations.

Raffle Tickets Sold on the Event Website

An example of Raffle tickets for sale on the event website.

Raffle Prizes

Admins can also manage raffle prizes and award winners directly through the dashboard.

Raffle Details

An example from a demonstration event.

Raffle prizes can be added like any other item, with clear labeling so guests know what’s up for grabs.

Learn more about Raffles:

  • Raffles
  • Creating Raffles
  • Running Raffles

βœ‰οΈ Step 7: Review & Edit System Emails

Auctria automatically sends helpful system emails β€” like registration confirmations, winning bid notices, and receipts.

Auctria Communication Dashboard

An example from a demonstration event.

Customize Emails

You can edit the default system emails to match your event’s branding and voice.

System Email Manager

An example from a demonstration event.

Create Custom Emails

If you have an Emerald or Diamond license, you can also create and send custom emails through Auctria’s Email Editor, making it easy to send reminders, updates, and thank-yous.

Custom Email Manager

An example from a demonstration event.

Learn more about Emails:

  • Introduction To Communication
  • Email

πŸ’¬ Step 8: Text Messaging (Emerald & Diamond Plans Only)

If you’re on an Emerald or Diamond plan, you can set up text messaging to keep guests updated before, during, and after your event.

What Texting Can Do

  • Send bid confirmations
  • Send outbid notifications
  • Share important updates (like auction closing times)
  • Collect donations via text
  • Let guests register or check out via text

How to Enable Text Messaging

  1. Head to your Event Dashboard
  2. Visit the Texting page in the Communication dashboard (left sidebar)
  3. Set up your Event Texting Number and customize your messages

Texting Page

An example from a demonstration event.

Learn more about Text Messages:

  • Text Messages
  • Texting How To Guides
  • Advanced Texting Profile

βœ… Final Check

Once these steps are done, your event will be well on its way!
What’s next? Running your event.

See also:

  • Getting Started With Auctria
  • First Steps
  • Run Your Event
  • Close Your Event

Last reviewed: November 2025
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Plan Your Event
This guide will walk you through the steps of planning your event fundraiser.
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