Bookmark this page!
It’s a handy place to return whenever you need quick access to guides, training, or support.
⭐ Start Here
New to Auctria? Start here to learn the basics and set up your event with confidence.
- Getting Started With Auctria — Step-by-step guidance to help you launch your first event.
- Auctria Welcome Calls — Join a live welcome or orientation call with our Customer Success team to get your questions answered about tickets, auctions, event-day, and more!
- Auctria Webinars — Access live and recorded sessions hosted by the Auctria team.
Need Help?
Click the chat icon in the top-right of your event dashboard to start a conversation with our Support team or search the User Guide.
🧠 Learning & Training
Get hands-on with Auctria’s learning tools, live sessions, and on-demand content.
🎓 Auctria Academy
Explore self-service resources and training videos to master the Auctria platform.
- User Guide — Comprehensive manual for all core Auctria functions.
- Day-Of Training — Video library and downloads for event-night training.
- Academy Courses — Online courses to master Auctria’s features.
🚀 Auctria Support
Access live support and setup assistance from dedicated Launch and Support specialists.
- Auctria Launch — Purchase additional setup and support for your event.
- Auctria Assist — Book a call and get ad-hoc platform support.
🎟️ Auctria Fundraising Resources
Resources to take your event to the next level and learn from the Auctria community.
- Fundraising Articles — Tips and guidance to grow your fundraising knowledge.
- Auctria Spotlight — Learn from real events successfully using Auctria.
- Freebies — Templates, guides, and other free resources.
📩 Templates & Downloads
Helpful templates and visual resources to make your event setup faster and easier.
🎨 Image & Design Templates
- Auctria Image Library — A shared collection of ready-to-use images for items like tickets, sponsorships, and more.
- Canva Templates — Use these free templates in Canva to create your own custom visuals:
🧾 Volunteer Cheat Sheets
Downloadable guides to help your event-night team stay organized and confident:
👥 Guest Guides
Our printable guest guides can be provided on event night to help keep your guests' experience smooth:
📱 Mobile App Cheat Sheets
We offer downloadable/printable cheat sheets with QR codes to help your guests download the Mobile Bidding App on event night with their iOS and Android devices:
- Mobile Bidding Flyer (PDF)
- Mobile Bidding Flyer (.docx) — downloadabe Word template