AUCTRIA ACADEMY
F.A.Q.
Getting Started
Popular Pages
Auctria Dashboard
  • Getting Started
    • First Steps
      • Add A New Event
    • Plan
    • Run
    • Close
      • Email Participants With A Balance
      • Re-Open Unsold Items
    • Auctria Costs
    • Popular Pages
    • Glossary
    • Resources
  • Core Features
  • Event
    • Change Events
    • Copy Event
    • Archive Event
    • Event Details
    • Event Permissions
    • Create An Online Store
    • Set Up A Donation Only Event
    • Set Up An In-Person Event
    • Set Up An Online Event
    • Terminology
  • Event Dashboards
    • Default Dashboard
    • Income Summary
    • Item Summary
    • Your Profile
      • Access My Profile
  • Credit Cards
    • Allow Fees Per Participant
    • Credit Card How-To Guides
      • Connect Stripe Account
      • Create Online Payment Link
      • Make cc.fees Tax Deductible
      • Require ReCaptcha Validation
      • Change Test Mode
      • Connect A Mobile Card Reader
      • Check Total Credit Card Fees
      • Test & Live Modes
      • Credit Card Partial Refunds
      • Credit Card Full Refunds
      • Registered Cards
      • Registered Credit Cards
      • Remove All Registered Cards
    • Reference Materials
      • Credit Card Settings
      • Credit Card Reports
    • Payment Processors
    • Payment Processor Accounts
    • Stripe
      • Export Stripe Data
      • Stripe Readiness Review
    • Authorize.Net
      • Configuration
      • Fraud Detection
      • Card Registration
      • Card Code Required
      • AVS Mismatch
      • Authorize.Net Readiness Review
    • Processing Fees
    • Credit Card Costs
    • Readers And Swipers
      • Standalone Card Readers
  • Auctions
    • Online Auctions
      • Participants In Online Events
    • Paper Auctions
    • Live Auctions
    • Online Bidding
    • Kiosk Mode Bidding Setup
      • Slide Shows
      • Mobile Device Locking
  • Participants
    • How-To Guides
      • Open Participant Details
      • Copy Participants
      • Link Participants
      • Unlink Participants
      • Merge Participants
      • Correct Email Typos
      • Turn Off Participant Numbers
      • Duplicate Participant
    • Reference Materials
      • Participant Details
      • Add New Participant
      • Participant Numbering
      • Participant Maintenance
        • Duplicate Emails
        • Duplicate Names
        • Link Participants
        • Multiple Tickets
      • Registration/Checkout
      • Statements
        • Email Statements
        • Printed Statements
        • Text Statements
      • Choose Participants Filters
    • Catering
  • Communication
    • Email
      • Custom Emails
      • Editing Emails
        • Email Element Visibility
        • Email Safe Fonts
      • Email Manager
      • System Emails
        • System Emails Summary
        • System Email Options
    • Email How To Guides
      • Email Ticket Holders
      • Use Conditional Content
      • Send Custom Emails
      • Add Table References
      • Customize Email Footer
      • Customize Email Header
      • Email Edits For Online Auctions
      • Email Text Link
    • Text Messages
      • Text Settings
      • Text Options
      • Advanced Texting Profile
    • Texting How To Guides
      • Participants & Phone Numbers
      • Send Custom Text
      • Set Up Advanced Texting
      • Text-To-Give
      • Transfer Text Number
    • System Notifications
    • Transactional vs Marketing Emails
    • Mobile Notifications
    • Standard And Advanced Texting
    • Ticket Sales Communication
    • Reference Materials
      • A2P 10DLC
      • Add Block
  • Items
    • Add New Items
      • Copy Items
      • Duplicate Items
      • Delete Item
      • Export Items
      • Batch Image Upload
      • Define A Gift Certificate
      • Add A Scheduled Event Item
      • Open Multiple Quantity Items
    • Item Details
      • Open Item Details
      • Edit Item Details
      • Open Item Bidding
      • Summary
        • Donation Items Detailed
        • For Sale Items Detailed
        • Live Bidding Type
        • Online Bidding Type
        • Paper Bidding Type
        • Raffle Prize Items Detailed
        • Partial Items Detailed
      • Images and Links
      • Contents
      • Activity
      • History
    • Item Types
      • Paper Bidding Type
      • Live Bidding Type
      • Online Bidding Type
      • Partial Items
      • For Sale Items
      • Donation Items
      • Raffle Prize Items
      • Buy It Now Only Items
    • Item Maintenance
      • Hide Items
      • Multiple Winners
        • Winning Multiples
      • Change Donation Item
      • Track Paddle Raise Donations
    • Item Numbering
      • Bulk Renumbering
      • Drag And Drop Ordering
      • Live Auction Ordering
      • Random Shuffle
      • Bulk Renumbering
      • Set Next Item Number
    • Basket And Packages
      • Build Baskets
      • Set Basket Descriptions
      • Basket Value
      • Combine For Sale Items
      • Combine Partial Lot Items
    • Reference Materials
      • Choose Items Filters
      • Choose Items Sort
      • Open/Close Bidding
      • Pricing Policy
      • Shipping
      • Sales Tax
        • Sales Tax Mode
  • Financials
    • Expenses
      • Add A New Expense
      • Edit Expenses
      • Add Expense Category
      • Add Category to Expense
    • Consignments
    • Reference Materials
  • Raffles
    • Creating Raffles
    • Running Raffles
    • How-To Guides
  • Tickets
    • Ticket Management
      • Add Or Edit Tickets
        • Add Early Bird Tickets
        • Add Multi-Day Tickets
      • Changing Tickets
      • Activate/Deactivate Tickets
      • Transfer Tickets
      • Repair/Reissue Tickets
      • Tables And Seating
        • Assign Seating
      • Meal Choices
      • E-Tickets
        • Preview E-Ticket
        • Ticket Styling
      • Ticket Claim
      • Ticket Statements
      • Ticket Details
      • Ticket Settings
    • Ticket Sales
      • Sell Tickets
      • Sell Free/Discount Tickets
      • Stop Selling Tickets
      • Managing Ticket Sales
      • Refund Tickets
    • How-To Guides
  • Sponsorships
    • Add & Sell Sponsorships
    • Displaying Sponsors
  • Reports
    • Report Configuration
      • Change Report Views
      • Selecting By Tags
      • Drop-Down Selectors
      • Choosing Columns
    • Bulk Editing/Mass Changes
      • Bulk Editing
      • Delete Multiple Records
      • Bulk Edit Tags
      • Change Sales Tax Categories
    • Reference Materials
      • Item Reports
      • Donor Reports
      • Participant Reports
      • Ticket And Sponsorships Reports
      • Financial Reports
      • Other Reports
      • Raffles Reports
  • Actions
  • Check-In
    • Check-In By Organizer
    • Check-In Settings
    • Self Check-In Request
    • Participant Access
  • Checkout
    • Checkout By Organizer
    • Batch Checkout
    • How-To Guides
      • Checkout And Payments
      • Delete Purchase With Payment
      • Add Shipping Costs Manually
      • Negative Payment Refund
      • Splitting Bids
      • Transfer Payments
    • Checkout Payment Options
    • Online Purchase Behavior
    • Record Payment
    • Transfer Payment
    • Delete Non-CC Payment
    • Handling Payments
    • Issuing Refunds
  • Bidding Dashboard
    • How-To Guides
      • Promote Or Demote Bids
      • Edit Bids
      • Remove In-Progress Bid
      • Remove Maximum Bid
    • Editing Transactions
    • Live Auction
    • Online Auction
    • Paper Auction
  • Donations Dashboard
    • Dessert Dash
    • Paddle Raise
    • Record Donation
  • Sales Dashboard
    • Add For Sale Item
    • Add New Sponsorship
    • Add New Ticket
  • Event Website
  • Online Experience
    • Event Website
      • Online Bidding
      • Buying Single Tickets
      • Buying Multiple Tickets
    • Participant Check In
    • My Account
      • Update Ticket Details
    • Placing Bids
      • Bid Extension For Bidders
      • Kiosk Mode Bidding
      • Multiple Winners
      • Text Bidding
    • Mobile Bidding
      • Bidder Mobile App
      • How Bidders Sign In
      • Sign Into A Different Event
    • Text Commands
    • Change Maximum Bid
    • Max Bidding Examples
    • Max Bidding Rules
    • Maximum Bidding
  • Website
    • How-To Guides
      • Create New Event Website
      • Set The Website Address
      • Configure Menu Entries
      • Fix Page Content
      • Get QR Code
      • Copy Website With Import/Export
      • Track Visitors
      • YouTube Live Chat
    • Customization How-Tos
      • Set Home Page
      • Website Page Layout
      • Hide Website Pages
      • Edit Columns
      • Add New Page
      • Add New Row
      • Add Section
      • Add A Donation Page
      • Add A Sponsor Page
      • Create Coming Soon Page
      • Save The Date Page
    • Element How-Tos
      • Move Elements
      • Configure Item Catalog Style
      • Change Catalog Button Colors
      • Configure Items Displayed
      • Item Catalog Custom Cards
      • Display Donation Items
      • Add Button
      • Embed Audio Files
      • Clickable Images
      • Modify Bidder Registration Form
      • Customize Shopping Cart
      • Add Cash Donations
      • Track Bidder Donations
      • Add A Pop-Up Video
      • Custom Live Streaming
    • Reference Materials
      • Website Dashboard
      • Header Links
      • Add Behavior
      • Add Style
        • Background
        • Fonts
        • Height
        • Margin And Padding
        • Text Align
        • Border
        • Thermometer
        • Custom Style
      • Choose File
      • Choose Image
      • Color Picker
      • Import Website
      • Export Website
  • Videos
  • Editor
    • Opening The Editor
    • Website Locked
    • Website Editor Sidebar
    • Website Editor Mode Effects
    • Manage Website Pages
      • System Pages
      • Special Pages
    • Current Page Settings
    • Theme Settings
      • Theme
      • Add Theme Color
      • Add Custom Variable
      • Add Font
    • Site Settings
    • Page Properties
      • Edit Current Section
      • Current Row
    • Preview Website Pages
    • Common Element Actions
    • Website Element Visibility
      • Date And Time View
  • Content
    • Row Content
      • Donation Element
      • Donor Catalog
      • Footer
      • Header
      • HTML-Row
      • Item Catalog
      • Item Details
      • Leaderboard
      • Donate An Item
      • Sponsors Catalog
      • Sponsors Row
    • Column Content
      • Button
      • Callout
      • Content Cards
      • Countdown
      • Divider
      • Document Preview
      • Embedded Content
      • Heading
      • Hero Element
      • HTML
      • Image
      • Image Carousel
      • Item Image Carousel
      • Map
      • Parallax Image
      • Profile Bar
      • Profile Cards
      • Progress Tracker
      • Quote
      • Share Event
      • Text Element
      • Video
    • Headers And Footers
  • Templates
  • Advanced Styling
    • Styling By Target
    • Styling by Code
  • Mobile Apps
  • Auctria Mobile Apps
  • Auctria Admin App
    • Admin App Bids & Donations
    • Admin App Check-In
    • Admin App Checkout
    • Admin App Sales
    • Charging A Credit Card
    • Mobile Card Readers
    • Pairing A Phone
    • Registering Credit Cards
    • Scan QR Codes
  • More Features
  • Settings
  • Online Settings
    • How-To Guides
      • Online Pay Later
      • Reopen Online Bidding
      • Set Limited Ticket Times
      • Pause An Online Event
      • Set Up Online Pre-Bidding
  • Organizations
    • How-To Guides
      • Create Test Event
      • How To Replace A User
      • Change Contact Email
      • Adding Users
      • Edit Users
      • New Organization By Participant
      • Removing Users
    • Reference Materials
      • User Accounts
      • Auctria License
      • Auctria Balance
      • Tag Maintenance
      • Filters
    • Standalone Card Readers
    • Upgrade License
    • User Permissions
  • Categories
    • Item Categories
      • Add New Category
      • Grouping Items By Category
    • Expense Categories
    • Sales Tax Categories
    • Consignment Categories
      • Add Consignment Categories
    • Edit Categories
    • Ordering Categories
  • Item Donors
    • Add In-Kind Donation
    • Add Item Donor
    • Item Donors Dashboard
      • Item Donor Details
      • Donor Receipts
      • Donor Maintenance
    • Solicited Items
    • Solicited Items Settings
  • Printing
    • How-To Guides
      • Pre-Populate Bid Sheet Values
      • Print Quantity On Bid Sheets
      • Defining Bid Sheet Columns
      • Customize Bid Sheets
      • Generate Thank You Letters
      • Fix Blank Pages
      • Word Documents
      • Print Participant Paddles
      • Print Bid Sheets 2 Up
      • Print Catalog Booklet
      • List Terms and Conditions
    • Reference Materials
      • Bid Sheets
      • Event Catalog
      • Display Pages
      • Gift Certificates
      • Live Reporting Sheet
      • Stationery
    • Attach Stationery
    • Baskets & Forms
    • Bid Sheets Examples
    • Create Stationery
    • Word Templates
    • Labels
      • Item Labels
      • Donor Mailing Labels
    • Upload Stationery
  • Images
    • Adding And Modifying Images
      • Select a Default Image
      • Edit Images
      • Delete Images
    • Dimensions And Sizes
  • Shipping Examples
  • Advanced
  • Advanced Features
    • Advanced Tagging
      • Using Advanced Tagging
    • Adding Custom CSS
      • Site Custom CSS
      • Current Element Custom CSS
        • Checkout Form Stylings
        • Item Catalog Stylings
        • Item Details Stylings
        • Sponsor Catalog Stylings
        • Video Element Stylings
    • Advanced Mode
    • Custom Website Variables
    • Advanced How To Guides
      • Convert To Online Only
    • Item Catalog Template
    • Live Streaming Services
    • Schema Reference
      • Auction
      • Bidder
      • Bid History
      • Credit Card Charge
      • Donation
      • Donor
      • Entity Image
      • Expense
      • Item
      • Item Category
      • Item Donors
      • Organization
      • Payment
      • ProxyBid
      • Raffle
      • RaffleTicket
      • Solicited Item
      • Ticket
  • Import/Export
    • Map Fields for Import
    • LGL Export
  • Missing Title
  • User Guide
    • Getting Started
      • First Steps
        • Add A New Event
      • Plan
      • Run
      • Close
        • Email Participants With A Balance
        • Re-Open Unsold Items
      • Auctria Costs
      • Popular Pages
      • Glossary
      • Resources
    • Core Features
    • Event
      • Change Events
      • Copy Event
      • Archive Event
      • Event Details
      • Event Permissions
      • Create An Online Store
      • Set Up A Donation Only Event
      • Set Up An In-Person Event
      • Set Up An Online Event
      • Terminology
    • Event Dashboards
      • Default Dashboard
      • Income Summary
      • Item Summary
      • Your Profile
        • Access My Profile
    • Credit Cards
      • Allow Fees Per Participant
      • Credit Card How-To Guides
        • Connect Stripe Account
        • Create Online Payment Link
        • Make cc.fees Tax Deductible
        • Require ReCaptcha Validation
        • Change Test Mode
        • Connect A Mobile Card Reader
        • Check Total Credit Card Fees
        • Test & Live Modes
        • Credit Card Partial Refunds
        • Credit Card Full Refunds
        • Registered Cards
        • Registered Credit Cards
        • Remove All Registered Cards
      • Reference Materials
        • Credit Card Settings
        • Credit Card Reports
      • Payment Processors
      • Payment Processor Accounts
      • Stripe
        • Export Stripe Data
        • Stripe Readiness Review
      • Authorize.Net
        • Configuration
        • Fraud Detection
        • Card Registration
        • Card Code Required
        • AVS Mismatch
        • Authorize.Net Readiness Review
      • Processing Fees
      • Credit Card Costs
      • Readers And Swipers
        • Standalone Card Readers
    • Auctions
      • Online Auctions
        • Participants In Online Events
      • Paper Auctions
      • Live Auctions
      • Online Bidding
      • Kiosk Mode Bidding Setup
        • Slide Shows
        • Mobile Device Locking
    • Participants
      • How-To Guides
        • Open Participant Details
        • Copy Participants
        • Link Participants
        • Unlink Participants
        • Merge Participants
        • Correct Email Typos
        • Turn Off Participant Numbers
        • Duplicate Participant
      • Reference Materials
        • Participant Details
        • Add New Participant
        • Participant Numbering
        • Participant Maintenance
          • Duplicate Emails
          • Duplicate Names
          • Link Participants
          • Multiple Tickets
        • Registration/Checkout
        • Statements
          • Email Statements
          • Printed Statements
          • Text Statements
        • Choose Participants Filters
      • Catering
    • Communication
      • Email
        • Custom Emails
        • Editing Emails
          • Email Element Visibility
          • Email Safe Fonts
        • Email Manager
        • System Emails
          • System Emails Summary
          • System Email Options
      • Email How To Guides
        • Email Ticket Holders
        • Use Conditional Content
        • Send Custom Emails
        • Add Table References
        • Customize Email Footer
        • Customize Email Header
        • Email Edits For Online Auctions
        • Email Text Link
      • Text Messages
        • Text Settings
        • Text Options
        • Advanced Texting Profile
      • Texting How To Guides
        • Participants & Phone Numbers
        • Send Custom Text
        • Set Up Advanced Texting
        • Text-To-Give
        • Transfer Text Number
      • System Notifications
      • Transactional vs Marketing Emails
      • Mobile Notifications
      • Standard And Advanced Texting
      • Ticket Sales Communication
      • Reference Materials
        • A2P 10DLC
        • Add Block
    • Items
      • Add New Items
        • Copy Items
        • Duplicate Items
        • Delete Item
        • Export Items
        • Batch Image Upload
        • Define A Gift Certificate
        • Add A Scheduled Event Item
        • Open Multiple Quantity Items
      • Item Details
        • Open Item Details
        • Edit Item Details
        • Open Item Bidding
        • Summary
          • Donation Items Detailed
          • For Sale Items Detailed
          • Live Bidding Type
          • Online Bidding Type
          • Paper Bidding Type
          • Raffle Prize Items Detailed
          • Partial Items Detailed
        • Images and Links
        • Contents
        • Activity
        • History
      • Item Types
        • Paper Bidding Type
        • Live Bidding Type
        • Online Bidding Type
        • Partial Items
        • For Sale Items
        • Donation Items
        • Raffle Prize Items
        • Buy It Now Only Items
      • Item Maintenance
        • Hide Items
        • Multiple Winners
          • Winning Multiples
        • Change Donation Item
        • Track Paddle Raise Donations
      • Item Numbering
        • Bulk Renumbering
        • Drag And Drop Ordering
        • Live Auction Ordering
        • Random Shuffle
        • Bulk Renumbering
        • Set Next Item Number
      • Basket And Packages
        • Build Baskets
        • Set Basket Descriptions
        • Basket Value
        • Combine For Sale Items
        • Combine Partial Lot Items
      • Reference Materials
        • Choose Items Filters
        • Choose Items Sort
        • Open/Close Bidding
        • Pricing Policy
        • Shipping
        • Sales Tax
          • Sales Tax Mode
    • Financials
      • Expenses
        • Add A New Expense
        • Edit Expenses
        • Add Expense Category
        • Add Category to Expense
      • Consignments
      • Reference Materials
    • Raffles
      • Creating Raffles
      • Running Raffles
      • How-To Guides
    • Tickets
      • Ticket Management
        • Add Or Edit Tickets
          • Add Early Bird Tickets
          • Add Multi-Day Tickets
        • Changing Tickets
        • Activate/Deactivate Tickets
        • Transfer Tickets
        • Repair/Reissue Tickets
        • Tables And Seating
          • Assign Seating
        • Meal Choices
        • E-Tickets
          • Preview E-Ticket
          • Ticket Styling
        • Ticket Claim
        • Ticket Statements
        • Ticket Details
        • Ticket Settings
      • Ticket Sales
        • Sell Tickets
        • Sell Free/Discount Tickets
        • Stop Selling Tickets
        • Managing Ticket Sales
        • Refund Tickets
      • How-To Guides
    • Sponsorships
      • Add & Sell Sponsorships
      • Displaying Sponsors
    • Reports
      • Report Configuration
        • Change Report Views
        • Selecting By Tags
        • Drop-Down Selectors
        • Choosing Columns
      • Bulk Editing/Mass Changes
        • Bulk Editing
        • Delete Multiple Records
        • Bulk Edit Tags
        • Change Sales Tax Categories
      • Reference Materials
        • Item Reports
        • Donor Reports
        • Participant Reports
        • Ticket And Sponsorships Reports
        • Financial Reports
        • Other Reports
        • Raffles Reports
    • Actions
    • Check-In
      • Check-In By Organizer
      • Check-In Settings
      • Self Check-In Request
      • Participant Access
    • Checkout
      • Checkout By Organizer
      • Batch Checkout
      • How-To Guides
        • Checkout And Payments
        • Delete Purchase With Payment
        • Add Shipping Costs Manually
        • Negative Payment Refund
        • Splitting Bids
        • Transfer Payments
      • Checkout Payment Options
      • Online Purchase Behavior
      • Record Payment
      • Transfer Payment
      • Delete Non-CC Payment
      • Handling Payments
      • Issuing Refunds
    • Bidding Dashboard
      • How-To Guides
        • Promote Or Demote Bids
        • Edit Bids
        • Remove In-Progress Bid
        • Remove Maximum Bid
      • Editing Transactions
      • Live Auction
      • Online Auction
      • Paper Auction
    • Donations Dashboard
      • Dessert Dash
      • Paddle Raise
      • Record Donation
    • Sales Dashboard
      • Add For Sale Item
      • Add New Sponsorship
      • Add New Ticket
    • Event Website
    • Online Experience
      • Event Website
        • Online Bidding
        • Buying Single Tickets
        • Buying Multiple Tickets
      • Participant Check In
      • My Account
        • Update Ticket Details
      • Placing Bids
        • Bid Extension For Bidders
        • Kiosk Mode Bidding
        • Multiple Winners
        • Text Bidding
      • Mobile Bidding
        • Bidder Mobile App
        • How Bidders Sign In
        • Sign Into A Different Event
      • Text Commands
      • Change Maximum Bid
      • Max Bidding Examples
      • Max Bidding Rules
      • Maximum Bidding
    • Website
      • How-To Guides
        • Create New Event Website
        • Set The Website Address
        • Configure Menu Entries
        • Fix Page Content
        • Get QR Code
        • Copy Website With Import/Export
        • Track Visitors
        • YouTube Live Chat
      • Customization How-Tos
        • Set Home Page
        • Website Page Layout
        • Hide Website Pages
        • Edit Columns
        • Add New Page
        • Add New Row
        • Add Section
        • Add A Donation Page
        • Add A Sponsor Page
        • Create Coming Soon Page
        • Save The Date Page
      • Element How-Tos
        • Move Elements
        • Configure Item Catalog Style
        • Change Catalog Button Colors
        • Configure Items Displayed
        • Item Catalog Custom Cards
        • Display Donation Items
        • Add Button
        • Embed Audio Files
        • Clickable Images
        • Modify Bidder Registration Form
        • Customize Shopping Cart
        • Add Cash Donations
        • Track Bidder Donations
        • Add A Pop-Up Video
        • Custom Live Streaming
      • Reference Materials
        • Website Dashboard
        • Header Links
        • Add Behavior
        • Add Style
          • Background
          • Fonts
          • Height
          • Margin And Padding
          • Text Align
          • Border
          • Thermometer
          • Custom Style
        • Choose File
        • Choose Image
        • Color Picker
        • Import Website
        • Export Website
    • Videos
    • Editor
      • Opening The Editor
      • Website Locked
      • Website Editor Sidebar
      • Website Editor Mode Effects
      • Manage Website Pages
        • System Pages
        • Special Pages
      • Current Page Settings
      • Theme Settings
        • Theme
        • Add Theme Color
        • Add Custom Variable
        • Add Font
      • Site Settings
      • Page Properties
        • Edit Current Section
        • Current Row
      • Preview Website Pages
      • Common Element Actions
      • Website Element Visibility
        • Date And Time View
    • Content
      • Row Content
        • Donation Element
        • Donor Catalog
        • Footer
        • Header
        • HTML-Row
        • Item Catalog
        • Item Details
        • Leaderboard
        • Donate An Item
        • Sponsors Catalog
        • Sponsors Row
      • Column Content
        • Button
        • Callout
        • Content Cards
        • Countdown
        • Divider
        • Document Preview
        • Embedded Content
        • Heading
        • Hero Element
        • HTML
        • Image
        • Image Carousel
        • Item Image Carousel
        • Map
        • Parallax Image
        • Profile Bar
        • Profile Cards
        • Progress Tracker
        • Quote
        • Share Event
        • Text Element
        • Video
      • Headers And Footers
    • Templates
    • Advanced Styling
      • Styling By Target
      • Styling by Code
    • Mobile Apps
    • Auctria Mobile Apps
    • Auctria Admin App
      • Admin App Bids & Donations
      • Admin App Check-In
      • Admin App Checkout
      • Admin App Sales
      • Charging A Credit Card
      • Mobile Card Readers
      • Pairing A Phone
      • Registering Credit Cards
      • Scan QR Codes
    • More Features
    • Settings
    • Online Settings
      • How-To Guides
        • Online Pay Later
        • Reopen Online Bidding
        • Set Limited Ticket Times
        • Pause An Online Event
        • Set Up Online Pre-Bidding
    • Organizations
      • How-To Guides
        • Create Test Event
        • How To Replace A User
        • Change Contact Email
        • Adding Users
        • Edit Users
        • New Organization By Participant
        • Removing Users
      • Reference Materials
        • User Accounts
        • Auctria License
        • Auctria Balance
        • Tag Maintenance
        • Filters
      • Standalone Card Readers
      • Upgrade License
      • User Permissions
    • Categories
      • Item Categories
        • Add New Category
        • Grouping Items By Category
      • Expense Categories
      • Sales Tax Categories
      • Consignment Categories
        • Add Consignment Categories
      • Edit Categories
      • Ordering Categories
    • Item Donors
      • Add In-Kind Donation
      • Add Item Donor
      • Item Donors Dashboard
        • Item Donor Details
        • Donor Receipts
        • Donor Maintenance
      • Solicited Items
      • Solicited Items Settings
    • Printing
      • How-To Guides
        • Pre-Populate Bid Sheet Values
        • Print Quantity On Bid Sheets
        • Defining Bid Sheet Columns
        • Customize Bid Sheets
        • Generate Thank You Letters
        • Fix Blank Pages
        • Word Documents
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On This Page
What is the issue?
Why is this a problem?
What do I need to do?

Duplicate Participant Names Health Check

What is the issue?

You have multiple participants that share the same name.

Why is this a problem?

This may not be a problem, this health check just flags the issue so you can review it to see if somehow
multiple records were created for the same person.

What do I need to do?

If possible it is best to resolve this issue by either merging participant records that represent the same person.

If a ticket purchaser has entered their own name for themselves and also for a guest then you can link the two participants
together since these do represent different participants.

See Maintenance: Duplicate Names for more information.

See also:

  • Maintenance: Duplicate Names
  • Duplicate Participant Emails Health Check
  • Maintenance: Duplicate Emails
  • Participant Maintenance
guide.auctria.com/redirect?id=HealthCheckBidderDuplicateName
HealthCheckBidderDuplicateName
/healthchecks/bidder-duplicate-names/
healthchecks
bidder-duplicate-names
Duplicate Participant Names Health Check