Guest Ticket Claim

Learn about enabling the ticket claim feature, which provides a claim link to ticket buyers that they can share with guests.

✨ What Is Guest Ticket Claim?

Guest Ticket Claim makes it easier than ever for hosts to manage group ticket purchases! When someone buys a table or multiple tickets, they can now share a claim link with their guests. Each guest can then provide their own contact information and claim their admission ticket(s).

An example of the Ticket Claim Page from a demonstration event.

This feature allows the purchaser of a group of tickets (like a full table or multiple admissions) to send out a ticket claim link to their guests. Each guest can follow the link, fill out their own details, and claim their ticket(s) for themselves.

It's a great way to reduce the organizer's workload and streamline the check-in process.

⚙️ How to Enable Guest Ticket Claim

To turn on this feature for your event:

1. Go to Tickets in the left sidebar.
2. Click Ticket Settings.

An example from a demonstration event.

3. In the Ticket Options section, click the ✏️ pencil icon.
4. Enter a number in the field labeled Minimum tickets required to claim admission tickets.
   • For example, if you enter 3, anyone who buys 3 or more tickets will receive a claim link.

An example from a demonstration event.

5. Click the ✅ checkmark to save.

🔗 How the Claim Link Works

When someone qualifies to send claim links:

• The link appears on the ticket purchase confirmation page on your event website.

An example of the Ticket Confirmation Page Claim Link from a demonstration event.

• It’s also included in their ticket statement email.

An example of the Ticket Statement Claim Link from a demonstration event.

The buyer can simply share the link with their guests, who will use it to:

• Open the link
• Enter their own name and contact info
• Claim one (or more) of the admission tickets from the group

An example from a demonstration event.

Each guest gets their own claimed ticket—ready for check-in!

✅ Benefits

• Save time collecting guest details
• Make check-in faster and smoother
• Give guests more control over their own info

Guest ticket claim is built right in and easy to use—no spreadsheets or manual follow-up needed.

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Last reviewed: July 2025

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Guest Ticket Claim

Learn about enabling the ticket claim feature, which provides a claim link to ticket buyers that they can share with guests.

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