AUCTRIA ACADEMY
F.A.Q.
Getting Started
Popular Pages
Auctria Dashboard
  • Getting Started
    • First Steps
    • Plan
    • Run
    • Close
      • Email Participants With A Balance
      • Re-Open Unsold Items
    • Auctria Costs
    • Popular Pages
    • Glossary
    • Resources
  • Core Features
  • Event
    • Add A New Event
    • Change Events
    • Copy Event
    • Archive Event
    • Event Details
    • Event Permissions
    • Health Checks
    • Connectivity
    • Create An Online Store
    • Custom Questions
      ⭐ What Are Custom Questions?
      🔧 Accessing Custom Questions
      ➕ Add Custom Question
      🗂️ Store Answers Using Custom Fields
      🚀 Final Notes
    • Event With Tickets
    • In-Person Events
    • Set Up A Donation Only Event
    • Set Up An In-Person Event
    • Set Up An Online Event
    • Terminology
  • Event Dashboards
    • Default Dashboard
    • Income Summary
    • Item Summary
    • Your Profile
      • Access My Profile
  • Credit Cards
    • Allow Fees Per Participant
    • Credit Card How-To Guides
      • Connect Stripe Account
      • Create Online Payment Link
      • Make cc.fees Tax Deductible
      • Require ReCaptcha Validation
      • Change Test Mode
      • Connect A Mobile Card Reader
      • Check Total Credit Card Fees
      • Test & Live Modes
      • Credit Card Partial Refunds
      • Credit Card Full Refunds
      • Registered Cards
      • Registered Credit Cards
      • Remove All Registered Cards
    • Reference Materials
      • Credit Card Settings
      • Credit Card Reports
    • Payment Processors
    • Payment Processor Accounts
    • Stripe
      • Export Stripe Data
      • Stripe Readiness Review
    • Authorize.Net
      • Configuration
      • Fraud Detection
      • Card Registration
      • Card Code Required
      • AVS Mismatch
      • Authorize.Net Readiness Review
    • Processing Fees
    • Credit Card Costs
    • Readers And Swipers
      • Standalone Card Readers
    • Registered Cards
  • Auctions
    • Online Auctions
      • Participants In Online Events
    • Paper Auctions
    • Live Auctions
    • Online Bidding
    • Kiosk Mode Bidding Setup
      • Slide Shows
      • Mobile Device Locking
    • Monitor Auction
  • Participants
    • How-To Guides
      • Open Participant Details
      • Copy Participants
      • Link Participants
      • Unlink Participants
      • Merge Participants
      • Correct Email Typos
      • Turn Off Participant Numbers
      • Duplicate Participant
      • Sharing Participant Numbers
    • Reference Materials
      • Participant Details
      • Add New Participant
      • Participant Numbering
      • Participant Maintenance
        • Duplicate Emails
        • Duplicate Names
        • Link Participants
        • Multiple Tickets
      • Registration/Checkout
      • Statements
        • Email Statements
        • Printed Statements
        • Text Statements
      • Choose Participants Filters
    • Catering
    • Linking vs Merging
    • Participant Numbers
  • Communication
    • Email
      • Custom Emails
      • Editing Emails
        • Email Element Visibility
        • Email Safe Fonts
      • Email Manager
      • System Emails
        • System Emails Summary
        • System Email Options
    • Email How To Guides
      • Email Ticket Holders
      • Use Conditional Content
      • Send Custom Emails
      • Add Table References
      • Customize Email Footer
      • Customize Email Header
      • Email Edits For Online Auctions
      • Email Text Link
      • Review Duplicate Emails
    • Text Messages
      • Text Settings
      • Text Options
      • Advanced Texting Profile
    • Texting How To Guides
      • Participants & Phone Numbers
      • Send Custom Text
      • Set Up Advanced Texting
      • Text-To-Give
      • Transfer Text Number
    • System Notifications
    • Transactional vs Marketing Emails
    • Mobile Notifications
    • Standard And Advanced Texting
    • Ticket Sales Communication
    • Reference Materials
      • A2P 10DLC
      • Add Block
  • Items
    • Add New Items
      • Copy Items
      • Duplicate Items
      • Delete Item
      • Export Items
      • Batch Image Upload
      • Define A Gift Certificate
      • Add A Scheduled Event Item
      • Open Multiple Quantity Items
    • Item Details
      • Open Item Details
      • Edit Item Details
      • Open Item Bidding
      • Summary
        • Donation Items Detailed
        • For Sale Items Detailed
        • Live Bidding Type
        • Online Bidding Type
        • Paper Bidding Type
        • Partial Items Detailed
        • Raffle Prize Items Detailed
      • Images and Links
      • Contents
      • Activity
      • History
    • Item Types
      • Paper Bidding Type
      • Live Bidding Type
      • Online Bidding Type
      • Partial Items
      • For Sale Items
      • Donation Items
      • Raffle Prize Items
      • Buy It Now Only Items
    • Item Maintenance
      • Hide Items
      • Multiple Winners
        • Winning Multiples
      • Change Donation Item
      • Track Paddle Raise Donations
      • After Event Sales
      • Coupon Codes
      • Fund-A-Need
      • Online Pre-Bidding
      • Peer To Peer
      • Pricing Examples
      • Taxable Value
      • Auctria Voting
    • Item Numbering
      • Bulk Renumbering
      • Drag And Drop Ordering
      • Live Auction Ordering
      • Random Shuffle
      • Bulk Renumbering
      • Set Next Item Number
    • Basket And Packages
      • Build Baskets
      • Set Basket Descriptions
      • Basket Value
      • Combine For Sale Items
      • Combine Partial Lot Items
    • Reference Materials
      • Choose Items Filters
      • Choose Items Sort
      • Open/Close Bidding
      • Pricing Policy
      • Shipping
      • Sales Tax
        • Sales Tax Mode
  • Financials
    • Expenses
      • Add A New Expense
      • Edit Expenses
      • Add Expense Category
      • Add Category to Expense
    • Consignments
    • Reference Materials
  • Raffles
    • Creating Raffles
    • Running Raffles
    • How-To Guides
  • Tickets
    • Ticket Management
      • Add Or Edit Tickets
        • Add Early Bird Tickets
        • Add Multi-Day Tickets
      • Changing Tickets
      • Activate/Deactivate Tickets
      • Transfer Tickets
      • Repair/Reissue Tickets
      • Tables And Seating
        • Assign Seating
      • Meal Choices
      • E-Tickets
        • Preview E-Ticket
        • Ticket Styling
      • Ticket Claim
      • Ticket Statements
      • Ticket Details
      • Ticket Settings
    • Ticket Sales
      • Sell Tickets
      • Sell Free/Discount Tickets
      • Stop Selling Tickets
      • Managing Ticket Sales
      • Refund Tickets
    • How-To Guides
  • Sponsorships
    • Add & Sell Sponsorships
      • Sell Sponsorships
    • Displaying Sponsors
  • Reports
    • Report Configuration
      • Change Report Views
      • Selecting By Tags
      • Drop-Down Selectors
      • Choosing Columns
    • Bulk Editing/Mass Changes
      • Bulk Editing
      • Delete Multiple Records
      • Bulk Edit Tags
      • Change Sales Tax Categories
    • Reference Materials
      • Item Reports
      • Donor Reports
      • Participant Reports
      • Ticket And Sponsorships Reports
      • Financial Reports
      • Other Reports
      • Raffles Reports
  • Actions
  • Check-In
    • Check-In By Organizer
    • Check-In Settings
    • Self Check-In Request
    • Participant Access
  • Checkout
    • Checkout By Organizer
    • Batch Checkout
    • How-To Guides
      • Checkout And Payments
      • Delete Purchase With Payment
      • Add Shipping Costs Manually
      • Negative Payment Refund
      • Splitting Bids
      • Transfer Payments
    • Checkout Payment Options
    • Online Purchase Behavior
    • Record Payment
    • Transfer Payment
    • Delete Non-CC Payment
    • Give Event Credits
    • Handling Payments
    • Issuing Refunds
  • Bidding Dashboard
    • How-To Guides
      • Promote Or Demote Bids
      • Edit Bids
      • Remove In-Progress Bid
      • Remove Maximum Bid
    • Editing Transactions
    • Live Auction
    • Online Auction
    • Paper Auction
  • Donations Dashboard
    • Dessert Dash
    • Paddle Raise
    • Record Donation
  • Sales Dashboard
    • Add For Sale Item
    • Add New Sponsorship
    • Add New Ticket
  • Event Website
  • Online Experience
    • Event Website
      • Online Bidding
      • Buying Single Tickets
      • Buying Multiple Tickets
    • Participant Check In
    • My Account
      • Update Ticket Details
    • Placing Bids
      • Bid Extension For Bidders
      • Kiosk Mode Bidding
      • Multiple Winners
      • Text Bidding
    • Mobile Bidding
      • Bidder Mobile App
      • How Bidders Sign In
      • Sign Into A Different Event
    • Text Commands
    • Change Maximum Bid
    • Max Bidding Examples
    • Max Bidding Rules
    • Maximum Bidding
  • Website
    • How-To Guides
      • Create New Event Website
      • Set The Website Address
      • Configure Menu Entries
      • Fix Page Content
      • Get QR Code
      • Copy Website With Import/Export
      • Track Visitors
    • Customization How-Tos
      • Set Home Page
      • Website Page Layout
      • Hide Website Pages
      • Edit Columns
      • Add New Page
      • Add New Row
      • Add Section
      • Add A Donation Page
      • Add A Sponsor Page
      • Create Coming Soon Page
      • Save The Date Page
    • Element How-Tos
      • Move Elements
      • Configure Item Catalog Style
      • Change Catalog Button Colors
      • Configure Items Displayed
      • Item Catalog Custom Cards
      • Display Donation Items
      • Add Button
      • Clickable Images
      • Modify Bidder Registration Form
      • Customize Shopping Cart
      • Add Cash Donations
      • Track Bidder Donations
      • Add A Pop-Up Video
    • Reference Materials
      • Website Dashboard
      • Header Links
      • Add Behavior
      • Add Style
        • Background
        • Fonts
        • Height
        • Margin And Padding
        • Text Align
        • Border
        • Thermometer
        • Custom Style
      • Choose File
      • Choose Image
      • Color Picker
      • Import Website
      • Export Website
  • Videos
  • Editor
    • Opening The Editor
    • Website Locked
    • Website Editor Sidebar
    • Website Editor Mode Effects
    • Manage Website Pages
      • System Pages
      • Special Pages
    • Current Page Settings
    • Theme Settings
      • Theme
      • Add Theme Color
      • Add Custom Variable
      • Add Font
    • Site Settings
    • Page Properties
      • Edit Current Section
      • Current Row
    • Preview Website Pages
    • Common Element Actions
    • Website Element Visibility
      • Date And Time View
  • Content
    • Row Content
      • Donation Element
      • Donor Catalog
      • Footer
      • Header
      • Item Catalog
      • Item Details
      • Leaderboard
      • Donate An Item
      • Sponsors Catalog
      • Sponsors Row
    • Column Content
      • Button
      • Callout
      • Content Cards
      • Countdown
      • Divider
      • Document Preview
      • Heading
      • Hero Element
      • Image
      • Image Carousel
      • Item Image Carousel
      • Map
      • Parallax Image
      • Profile Bar
      • Profile Cards
      • Progress Tracker
      • Quote
      • Share Event
      • Text Element
      • Video
    • Headers And Footers
  • Templates
  • Advanced Styling
    • Styling By Target
    • Styling by Code
  • Mobile Apps
  • Auctria Mobile Apps
  • Auctria Admin App
    • Admin App Bids & Donations
    • Admin App Check-In
    • Admin App Checkout
    • Admin App Sales
    • Charging A Credit Card
    • Mobile Card Readers
    • Pairing A Phone
    • Registering Credit Cards
    • Scan QR Codes
  • More Features
  • Settings
  • Online Settings
    • Online Availability
    • Online Bidding Times
    • How-To Guides
      • Online Pay Later
      • Reopen Online Bidding
      • Set Limited Ticket Times
      • Closing Online Bidding
      • Pause An Online Event
      • Set Up Online Pre-Bidding
      • Tracking Online Donations
    • Online Visibility
    • Timezones
  • Organizations
    • How-To Guides
      • Create Test Event
      • How To Replace A User
      • Change Contact Email
      • Adding Users
      • Edit Users
      • New Organization By Participant
      • Removing Users
    • Reference Materials
      • User Accounts
      • Auctria License
      • Auctria Balance
      • Tag Maintenance
      • Filters
    • Standalone Card Readers
    • Upgrade License
    • User Permissions
  • Categories
    • Item Categories
      • Add New Category
      • Grouping Items By Category
    • Expense Categories
    • Sales Tax Categories
    • Consignment Categories
      • Add Consignment Categories
    • Edit Categories
    • Ordering Categories
  • Item Donors
    • Add In-Kind Donation
    • Add Item Donor
    • Item Donors Dashboard
      • Item Donor Details
      • Donor Receipts
      • Donor Maintenance
    • Solicited Items
    • Solicited Items Settings
  • Printing
    • How-To Guides
      • Pre-Populate Bid Sheet Values
      • Print Quantity On Bid Sheets
      • Defining Bid Sheet Columns
      • Customize Bid Sheets
      • Generate Thank You Letters
      • Fix Blank Pages
      • Word Documents
      • Print Participant Paddles
      • Print Bid Sheets 2 Up
      • Print Catalog Booklet
      • List Terms and Conditions
    • Reference Materials
      • Bid Sheets
      • Event Catalog
      • Display Pages
      • Gift Certificates
      • Live Reporting Sheet
      • Stationery
    • Attach Stationery
    • Baskets & Forms
    • Bid Sheets Examples
    • Create Stationery
    • Word Templates
    • Labels
      • Item Labels
      • Donor Mailing Labels
    • Upload Stationery
  • Images
    • Adding And Modifying Images
      • Select a Default Image
      • Edit Images
      • Delete Images
    • Dimensions And Sizes
  • Shipping Examples
  • Advanced
  • Advanced Features
    • Advanced Tagging
      • Using Advanced Tagging
    • Adding Custom CSS
      • Site Custom CSS
      • Current Element Custom CSS
        • Checkout Form Stylings
        • Item Catalog Stylings
        • Item Details Stylings
        • Sponsor Catalog Stylings
        • Video Element Stylings
    • Advanced Mode
    • Custom Website Variables
    • Advanced How To Guides
      • Convert To Online Only
    • Item Catalog Template
    • Schema Reference
      • Auction
      • Bidder
      • Bid History
      • Credit Card Charge
      • Donation
      • Donor
      • Entity Image
      • Expense
      • Item
      • Item Category
      • Item Donors
      • Payment
      • Organization
      • ProxyBid
      • Raffle
      • RaffleTicket
      • Solicited Item
      • Ticket
    • Using Tags In Auctria
  • Import/Export
    • Map Fields for Import
    • LGL Export
  • Missing Title
  • User Guide
    • Getting Started
      • First Steps
      • Plan
      • Run
      • Close
        • Email Participants With A Balance
        • Re-Open Unsold Items
      • Auctria Costs
      • Popular Pages
      • Glossary
      • Resources
    • Core Features
    • Event
      • Add A New Event
      • Change Events
      • Copy Event
      • Archive Event
      • Event Details
      • Event Permissions
      • Health Checks
      • Connectivity
      • Create An Online Store
      • Custom Questions
        ⭐ What Are Custom Questions?
        🔧 Accessing Custom Questions
        ➕ Add Custom Question
        🗂️ Store Answers Using Custom Fields
        🚀 Final Notes
      • Event With Tickets
      • In-Person Events
      • Set Up A Donation Only Event
      • Set Up An In-Person Event
      • Set Up An Online Event
      • Terminology
    • Event Dashboards
      • Default Dashboard
      • Income Summary
      • Item Summary
      • Your Profile
        • Access My Profile
    • Credit Cards
      • Allow Fees Per Participant
      • Credit Card How-To Guides
        • Connect Stripe Account
        • Create Online Payment Link
        • Make cc.fees Tax Deductible
        • Require ReCaptcha Validation
        • Change Test Mode
        • Connect A Mobile Card Reader
        • Check Total Credit Card Fees
        • Test & Live Modes
        • Credit Card Partial Refunds
        • Credit Card Full Refunds
        • Registered Cards
        • Registered Credit Cards
        • Remove All Registered Cards
      • Reference Materials
        • Credit Card Settings
        • Credit Card Reports
      • Payment Processors
      • Payment Processor Accounts
      • Stripe
        • Export Stripe Data
        • Stripe Readiness Review
      • Authorize.Net
        • Configuration
        • Fraud Detection
        • Card Registration
        • Card Code Required
        • AVS Mismatch
        • Authorize.Net Readiness Review
      • Processing Fees
      • Credit Card Costs
      • Readers And Swipers
        • Standalone Card Readers
      • Registered Cards
    • Auctions
      • Online Auctions
        • Participants In Online Events
      • Paper Auctions
      • Live Auctions
      • Online Bidding
      • Kiosk Mode Bidding Setup
        • Slide Shows
        • Mobile Device Locking
      • Monitor Auction
    • Participants
      • How-To Guides
        • Open Participant Details
        • Copy Participants
        • Link Participants
        • Unlink Participants
        • Merge Participants
        • Correct Email Typos
        • Turn Off Participant Numbers
        • Duplicate Participant
        • Sharing Participant Numbers
      • Reference Materials
        • Participant Details
        • Add New Participant
        • Participant Numbering
        • Participant Maintenance
          • Duplicate Emails
          • Duplicate Names
          • Link Participants
          • Multiple Tickets
        • Registration/Checkout
        • Statements
          • Email Statements
          • Printed Statements
          • Text Statements
        • Choose Participants Filters
      • Catering
      • Linking vs Merging
      • Participant Numbers
    • Communication
      • Email
        • Custom Emails
        • Editing Emails
          • Email Element Visibility
          • Email Safe Fonts
        • Email Manager
        • System Emails
          • System Emails Summary
          • System Email Options
      • Email How To Guides
        • Email Ticket Holders
        • Use Conditional Content
        • Send Custom Emails
        • Add Table References
        • Customize Email Footer
        • Customize Email Header
        • Email Edits For Online Auctions
        • Email Text Link
        • Review Duplicate Emails
      • Text Messages
        • Text Settings
        • Text Options
        • Advanced Texting Profile
      • Texting How To Guides
        • Participants & Phone Numbers
        • Send Custom Text
        • Set Up Advanced Texting
        • Text-To-Give
        • Transfer Text Number
      • System Notifications
      • Transactional vs Marketing Emails
      • Mobile Notifications
      • Standard And Advanced Texting
      • Ticket Sales Communication
      • Reference Materials
        • A2P 10DLC
        • Add Block
    • Items
      • Add New Items
        • Copy Items
        • Duplicate Items
        • Delete Item
        • Export Items
        • Batch Image Upload
        • Define A Gift Certificate
        • Add A Scheduled Event Item
        • Open Multiple Quantity Items
      • Item Details
        • Open Item Details
        • Edit Item Details
        • Open Item Bidding
        • Summary
          • Donation Items Detailed
          • For Sale Items Detailed
          • Live Bidding Type
          • Online Bidding Type
          • Paper Bidding Type
          • Partial Items Detailed
          • Raffle Prize Items Detailed
        • Images and Links
        • Contents
        • Activity
        • History
      • Item Types
        • Paper Bidding Type
        • Live Bidding Type
        • Online Bidding Type
        • Partial Items
        • For Sale Items
        • Donation Items
        • Raffle Prize Items
        • Buy It Now Only Items
      • Item Maintenance
        • Hide Items
        • Multiple Winners
          • Winning Multiples
        • Change Donation Item
        • Track Paddle Raise Donations
        • After Event Sales
        • Coupon Codes
        • Fund-A-Need
        • Online Pre-Bidding
        • Peer To Peer
        • Pricing Examples
        • Taxable Value
        • Auctria Voting
      • Item Numbering
        • Bulk Renumbering
        • Drag And Drop Ordering
        • Live Auction Ordering
        • Random Shuffle
        • Bulk Renumbering
        • Set Next Item Number
      • Basket And Packages
        • Build Baskets
        • Set Basket Descriptions
        • Basket Value
        • Combine For Sale Items
        • Combine Partial Lot Items
      • Reference Materials
        • Choose Items Filters
        • Choose Items Sort
        • Open/Close Bidding
        • Pricing Policy
        • Shipping
        • Sales Tax
          • Sales Tax Mode
    • Financials
      • Expenses
        • Add A New Expense
        • Edit Expenses
        • Add Expense Category
        • Add Category to Expense
      • Consignments
      • Reference Materials
    • Raffles
      • Creating Raffles
      • Running Raffles
      • How-To Guides
    • Tickets
      • Ticket Management
        • Add Or Edit Tickets
          • Add Early Bird Tickets
          • Add Multi-Day Tickets
        • Changing Tickets
        • Activate/Deactivate Tickets
        • Transfer Tickets
        • Repair/Reissue Tickets
        • Tables And Seating
          • Assign Seating
        • Meal Choices
        • E-Tickets
          • Preview E-Ticket
          • Ticket Styling
        • Ticket Claim
        • Ticket Statements
        • Ticket Details
        • Ticket Settings
      • Ticket Sales
        • Sell Tickets
        • Sell Free/Discount Tickets
        • Stop Selling Tickets
        • Managing Ticket Sales
        • Refund Tickets
      • How-To Guides
    • Sponsorships
      • Add & Sell Sponsorships
        • Sell Sponsorships
      • Displaying Sponsors
    • Reports
      • Report Configuration
        • Change Report Views
        • Selecting By Tags
        • Drop-Down Selectors
        • Choosing Columns
      • Bulk Editing/Mass Changes
        • Bulk Editing
        • Delete Multiple Records
        • Bulk Edit Tags
        • Change Sales Tax Categories
      • Reference Materials
        • Item Reports
        • Donor Reports
        • Participant Reports
        • Ticket And Sponsorships Reports
        • Financial Reports
        • Other Reports
        • Raffles Reports
    • Actions
    • Check-In
      • Check-In By Organizer
      • Check-In Settings
      • Self Check-In Request
      • Participant Access
    • Checkout
      • Checkout By Organizer
      • Batch Checkout
      • How-To Guides
        • Checkout And Payments
        • Delete Purchase With Payment
        • Add Shipping Costs Manually
        • Negative Payment Refund
        • Splitting Bids
        • Transfer Payments
      • Checkout Payment Options
      • Online Purchase Behavior
      • Record Payment
      • Transfer Payment
      • Delete Non-CC Payment
      • Give Event Credits
      • Handling Payments
      • Issuing Refunds
    • Bidding Dashboard
      • How-To Guides
        • Promote Or Demote Bids
        • Edit Bids
        • Remove In-Progress Bid
        • Remove Maximum Bid
      • Editing Transactions
      • Live Auction
      • Online Auction
      • Paper Auction
    • Donations Dashboard
      • Dessert Dash
      • Paddle Raise
      • Record Donation
    • Sales Dashboard
      • Add For Sale Item
      • Add New Sponsorship
      • Add New Ticket
    • Event Website
    • Online Experience
      • Event Website
        • Online Bidding
        • Buying Single Tickets
        • Buying Multiple Tickets
      • Participant Check In
      • My Account
        • Update Ticket Details
      • Placing Bids
        • Bid Extension For Bidders
        • Kiosk Mode Bidding
        • Multiple Winners
        • Text Bidding
      • Mobile Bidding
        • Bidder Mobile App
        • How Bidders Sign In
        • Sign Into A Different Event
      • Text Commands
      • Change Maximum Bid
      • Max Bidding Examples
      • Max Bidding Rules
      • Maximum Bidding
    • Website
      • How-To Guides
        • Create New Event Website
        • Set The Website Address
        • Configure Menu Entries
        • Fix Page Content
        • Get QR Code
        • Copy Website With Import/Export
        • Track Visitors
      • Customization How-Tos
        • Set Home Page
        • Website Page Layout
        • Hide Website Pages
        • Edit Columns
        • Add New Page
        • Add New Row
        • Add Section
        • Add A Donation Page
        • Add A Sponsor Page
        • Create Coming Soon Page
        • Save The Date Page
      • Element How-Tos
        • Move Elements
        • Configure Item Catalog Style
        • Change Catalog Button Colors
        • Configure Items Displayed
        • Item Catalog Custom Cards
        • Display Donation Items
        • Add Button
        • Clickable Images
        • Modify Bidder Registration Form
        • Customize Shopping Cart
        • Add Cash Donations
        • Track Bidder Donations
        • Add A Pop-Up Video
      • Reference Materials
        • Website Dashboard
        • Header Links
        • Add Behavior
        • Add Style
          • Background
          • Fonts
          • Height
          • Margin And Padding
          • Text Align
          • Border
          • Thermometer
          • Custom Style
        • Choose File
        • Choose Image
        • Color Picker
        • Import Website
        • Export Website
    • Videos
    • Editor
      • Opening The Editor
      • Website Locked
      • Website Editor Sidebar
      • Website Editor Mode Effects
      • Manage Website Pages
        • System Pages
        • Special Pages
      • Current Page Settings
      • Theme Settings
        • Theme
        • Add Theme Color
        • Add Custom Variable
        • Add Font
      • Site Settings
      • Page Properties
        • Edit Current Section
        • Current Row
      • Preview Website Pages
      • Common Element Actions
      • Website Element Visibility
        • Date And Time View
    • Content
      • Row Content
        • Donation Element
        • Donor Catalog
        • Footer
        • Header
        • Item Catalog
        • Item Details
        • Leaderboard
        • Donate An Item
        • Sponsors Catalog
        • Sponsors Row
      • Column Content
        • Button
        • Callout
        • Content Cards
        • Countdown
        • Divider
        • Document Preview
        • Heading
        • Hero Element
        • Image
        • Image Carousel
        • Item Image Carousel
        • Map
        • Parallax Image
        • Profile Bar
        • Profile Cards
        • Progress Tracker
        • Quote
        • Share Event
        • Text Element
        • Video
      • Headers And Footers
    • Templates
    • Advanced Styling
      • Styling By Target
      • Styling by Code
    • Mobile Apps
    • Auctria Mobile Apps
    • Auctria Admin App
      • Admin App Bids & Donations
      • Admin App Check-In
      • Admin App Checkout
      • Admin App Sales
      • Charging A Credit Card
      • Mobile Card Readers
      • Pairing A Phone
      • Registering Credit Cards
      • Scan QR Codes
    • More Features
    • Settings
    • Online Settings
      • Online Availability
      • Online Bidding Times
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On This Page
⭐ What Are Custom Questions?
🔧 Accessing Custom Questions
➕ Add Custom Question
🗂️ Store Answers Using Custom Fields
🚀 Final Notes

Custom Questions and Fields

Beta Feature 2026

Please note that custom questions and custom fields are currently only available in the beta preview of the Auctria app.

To access the beta preview, you can click on the preview link banner at the top of your Auctria dashboard.

Learn how to set up custom questions to collect event-specific information on the event website.


Custom Questions and Custom Fields are brand-new tools in Auctria that let you collect event-specific details directly from your guests, right on your event website. Use them to gather the information you need during registration, ticketing, checkout, or when receiving solicited item donations.


⭐ What Are Custom Questions?

Custom questions can be added to specific forms to request additional information from your guests and donors at key moments throughout the event experience.

You can add custom questions to:

  • Registration and checkout forms
  • Ticket purchase forms (stored with the guest record)
  • Solicited item submission forms
  • Solicited item donor information forms

Use custom questions to collect anything your event needs: team names, golf handicaps, t-shirt sizes, donor details, and more!


🔧 Accessing Custom Questions

To get started:

  1. Open your Auctria dashboard.
  2. Go to Event Custom Questions

Custom Questions Page in Auctria

An example of the Custom Questions page from a demonstration event.

This opens the Custom Questions page, where you'll see tabs for each form type you can customize:

  • Contact Details
    Contact form questions for registration and checkout forms for the purchaser/bidder, stored on the Participant table.
    Example: How did you hear about us?

  • Ticket Holder
    Guest questions for each ticket purchased, stored with the guest record.
    Example: Golf handicap.

  • Solicited Items
    Item-specific questions for solicited item donation forms, stored on the SolicitedItem table.
    Example: Pick-up or Drop Off e-Certificate?

  • Solicited Item Donors
    Donor-specific questions for solicited item donation forms, stored on the SolicitedItem table.
    Example: Employer Name and Address

Select the form you want to modify by clicking on its tab.


➕ Add Custom Question

  1. Once you have selected which form you wish to modify, click Add Custom Question.

Add Custom Question in Auctria

An example of the Add Custom Question window from a demonstration event.
  1. In the pop-up window:
    • Enter your question text.
    • Choose a question type:
      • Short text
      • Long text
      • Choices
      • Checkbox
    • Select whether the question is required to submit the form.
  2. Click Save Question to save your new custom question.

This allows you to tailor the form's fields to the information your event needs.


🗂️ Store Answers Using Custom Fields

Each custom question must be linked to a custom field, which stores the answer on the associated participant or item record.

  1. In the Where will answers be stored? section, click the dropdown and select the option to Add a new custom field.
  2. Enter a label for the field. The Auctria system automatically generates a suggested field name in CamelCase.

Custom fields help you keep all guest and item information organized and accessible throughout your event.


🚀 Final Notes

Once your custom question has been created for a specific form, the question will appear on that form on your event website.

A Custom Question on the Contact Form

An example of a custom question on the contact form from a demonstration event.

A Custom Question on an Admission Ticket Form

An example of a custom question on the admission ticket form from a demonstration event.

Saved fields will appear in the Custom Fields section on the related record (guest or item), making the data easy to reference later.

The Custom Fields section of a Guest Record

An example of the Custom Fields section on a guest record from a demonstration event.

Last reviewed: December 2025
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Custom Questions and Fields
Learn how to set up custom questions to collect event-specific information on the event website.
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