Close Your Event

Auctria makes closing out your event fundraiser easy, providing a seamless experience for you and your guests.

Let's walk through recording bids, donations, sending statements, and managing checkout to make sure your event closes out smoothly.

📝 Step 1: Record Final Bids, Donations, & Sales

Auctria has dedicated dashboards to help with each of these:

Record Final Bids

👉 Bidding Dashboard — Track and finalize bids for all auction types.

Learn more about the Bidding dashboard:

• ✅ Record Bids for Live Auction Items
• ✅ Record Bids for Online Auction Items
• ✅ Record Bids for Paper Auction Items

Record Donations

👉 Donations Dashboard — Record and review all monetary donations.

Learn more about the Donations dashboard:

• ✅ Recording Dessert Dashes — If you ran a Dessert Dash, log those contributions.
• ✅Recording Paddle Raises — Quickly capture pledges made during live appeals.
• ✅Recording Cash/Check Donations

Record Sales

👉 Sales Dashboard — Review all purchases from tickets to sponsorships.

👉 Admin App — Easily record sales and bids right from your phone or tablet.

💳 Step 2: Manage Checkout

Now it’s time to collect payments and close out tabs! Auctria offers multiple ways to run checkout:

1. Batch Checkout

Process payments for all participants at once. This is useful for online or hybrid events where guests self-register with their cards on file.

👉 Batch Checkout

2. Self Checkout

Guests can check themselves out using your event website, freeing up your team from manual processing.

👉 Checkout Options

3. At-the-Desk Checkout

For in-person events, you can run checkout directly from your Dashboard or Admin App. This is ideal if guests want to pay via cash, check, or card-on-file.

👉 Organizer Checkout
👉 Admin App Checkout
👉 Handling Payments

Process Refunds (If Needed)

Mistakes happen! If you need to issue refunds for any reason — duplicate charges, accidental purchases — you can handle this directly within Auctria.

👉 Issuing Refunds

🧾 Step 3: Send Participant Statements

Once bids and purchases are recorded, you’ll want to send out final statements to all participants.

These statements summarize:

✅ Items won
✅ Donations made
✅ Tickets and purchases

If there are unsold items, you can also reopen those items for follow-up sales!

👉 How to Email Participant Statements
👉 Reopening Unsold Items

📒 Final Review

Before you fully close out your event, take a moment to review:
✅ Income reports in your Event Dashboard
✅ Final bid and donor lists
✅ Participant statements sent and confirmed

👉 Reports & Income Summary